1. Hayat55's Avatar
    Hi, for some reason my Note 5's battery life is only 12hours and 50mins from full charge. I have to charge it twice a day. Before I never had to charge it twice a day - only once a day. My note 5 is the SM-N9208 (Dual Sim 64GB Silver), Android Marshmallow has not been released for it yet. Is there something wrong with my battery? I bought the phone from an eBay UK seller and PayPal's buyer protection period ends for me today midnight so I need some advice quick. In addition, the fast charging seems to have stopped working with my charger - I am using a UK travel adapter because the fast charger is 2 pin. I appreciate any suggestions on how to fix this. Thanks!
    03-27-2016 12:00 PM
  2. cogic740's Avatar
    Same here. Removed couple of apps and a ring tone, which helped a little. Battery drain started with the download of February security patch.

    Posted via the Android Central App
    03-27-2016 12:07 PM
  3. Hayat55's Avatar
    Same here. Removed couple of apps and a ring tone, which helped a little. Battery drain started with the download of February security patch.

    Posted via the Android Central App
    I downloaded a security patch yesterday. So should I not worry then??? My 6 month buyer protection ends today with PayPal?!?!
    03-27-2016 12:40 PM
  4. blackhemi4x4's Avatar
    See if it gets better by booting in safe mode.
    03-27-2016 04:06 PM
  5. novice's Avatar
    Sorry, not enough info. What does your battery usage chart show under settings. For a quick and dirty possible fix do a factory reset asap.
    03-27-2016 07:17 PM
  6. Hayat55's Avatar
    See if it gets better by booting in safe mode.
    How do I boot in safe mode?
    03-28-2016 06:39 AM
  7. Hayat55's Avatar
    Sorry, not enough info. What does your battery usage chart show under settings. For a quick and dirty possible fix do a factory reset asap.
    I removed some apps that I didn't need and now my estimated time has risen to 15hrs after a full charge and fast charging seems to be working again. If I buy the aukey fast/turbo charger then will it fast charge all the time instead of sometimes like the samsung charger?

    Here is the screenshot when my battery is at 33% (Screen On time is 2hrs and 19 mins)
    Need help quick!-screenshot_2016-03-28-12-43-16.jpg
    03-28-2016 06:39 AM
  8. blackhemi4x4's Avatar
    Safe mode

    Turn the device off.

    Press and hold the*Power*key.

    When 'Samsung Galaxy Note5' appears on the screen, release the*Power*key.

    Immediately after releasing the Power key, press and hold the*Volume down*key.

    Continue to hold the Volume down key until the device finishes restarting.

    Safe mode*will display in the bottom left corner of the screen.

    Release the*Volume down*key when you see*Safe Mode.
    03-28-2016 08:05 AM
  9. Hayat55's Avatar
    Safe mode

    Turn the device off.

    Press and hold the*Power*key.

    When 'Samsung Galaxy Note5' appears on the screen, release the*Power*key.

    Immediately after releasing the Power key, press and hold the*Volume down*key.

    Continue to hold the Volume down key until the device finishes restarting.

    Safe mode*will display in the bottom left corner of the screen.

    Release the*Volume down*key when you see*Safe Mode.
    Okay, thanks! Will try this after my next full charge
    blackhemi4x4 likes this.
    03-28-2016 11:35 AM
  10. DsM's Avatar
    Your screen, Facebook and Android System usage seem well within normal limits. Maybe your problem is solved.
    03-28-2016 11:04 PM
  11. Hayat55's Avatar
    Your screen, Facebook and Android System usage seem well within normal limits. Maybe your problem is solved.
    I'm getting 15hrs use currently. Is this normal? I thought it should be about 20hrs??
    03-29-2016 07:11 AM
  12. Trees's Avatar
    15hrs use is fine, 20hrs could be achieved; but that depends on many factors like Screen on Time, apps actively used, cell signal, Auto brightness level...
    03-30-2016 06:21 AM

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