1. AC Question's Avatar
    The recent apps option on Note 5 just stopped working. Tried wiping cache and all still no luck. Any idea?
    04-01-2016 06:42 AM
  2. aidy11550's Avatar
    Try a hard reset by pressing and holding the power button and home button for around 10 seconds. If that doesn't work try a full factory reset.

    If neither of the above things work then you might have to take the phone to a Samsung store located near you or phone them up and they will send you free packaging to send it off.

    Cheers
    Aidan
    04-01-2016 01:51 PM
  3. Trees's Avatar
    Be sure to backup your phone and data before doing a factory reset.
    04-02-2016 09:32 AM
  4. Kwanele Ntshagase's Avatar
    Maybe it was exposed to water or software is corrupt

    Posted via the Android Central App
    04-02-2016 03:15 PM
  5. Eon Dookie's Avatar
    The recent apps option on Note 5 just stopped working. Tried wiping cache and all still no luck. Any idea?
    Having the same problem on both my note 5 and my girlfriend's s5.. wtf?
    08-04-2016 10:15 AM
  6. billyhousemover's Avatar
    Me too!
    08-04-2016 06:19 PM
  7. dekesask's Avatar
    I have not seen this, please let us know what you discover. Hope it's easily fixed.

    Posted via the Android Central App
    08-04-2016 07:52 PM
  8. Gary02468's Avatar
    The recent apps option on Note 5 just stopped working. Tried wiping cache and all still no luck. Any idea?
    Maybe it was exposed to water or software is corrupt
    An isolated specific software glitch is not plausibly a symptom of water or any other hardware damage. Nor does it usually suggest memory/storage corruption.

    If you Google it, you'll see there have been many recent reports of the recent-apps problem across several Android products and carriers. I encountered it myself for the first time today--clicking on the Recent Apps button just gave a message saying "No recently used apps". I got them back by rebooting--not only did the recent apps feature start working again, but apps used from before the reboot were visible once again.

    Some users have reported that the problem comes back whenever they use the "OK Google" feature, but I haven't seen that happen. So far, one reboot is all I've needed. But there's clearly an Android bug that's causing the problem.
    08-04-2016 08:12 PM
  9. fpm3's Avatar
    Rebooting fixed my issue. However, it occurs more often after about a day or 2 of operation.
    08-10-2016 09:16 AM
  10. Bpc7614's Avatar
    Rebooting fixed my issue. However, it occurs more often after about a day or 2 of operation.
    08-11-2016 05:05 PM
  11. Bpc7614's Avatar
    Rebooting fixed my issue. However, it occurs more often after about a day or 2 of operation.
    I am having the same issue with my note 5. Started a few weeks ago. Wiping the cache from the boot loader fixes it temporarily but issue returns within a few days. Hoping for a fix soon, as I constantly use the menu to task swop.
    08-11-2016 05:08 PM
  12. Hakrz's Avatar
    I was receiving the "No recently used apps" message. Reboot fixed for an indeterminate amount of time. Then I noticed anytime I used Google Now is when the recent apps stop displaying apps and just give me that message. So I decided it might have something to do with that. I went under the Application Manager and found the "Google App". Forced Stopped. Clicked on Storage, then cleared cache. Then opened up my recent apps and they all were there! Then I went back and tried to use the Google Now. It sent me through the setup process again, but Recent Apps has been working like its supposed to be ever since. 3 or 4 days straight no problems with recent apps even after I used Google Now. Maybe this will help someone.
    08-15-2016 05:07 PM

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