04-17-2016 02:43 AM
tools
  1. tubbz the bull's Avatar
    tubbz the bull
    Ok so its been a good 3 weeks since i got the 6.0.1 update and i thought id ride it out thinking that things would change. However in-app and the web browser im gettin connection fail notifications. Any idea how to solve

    Posted via the Android Central App
    04-15-2016 09:20 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Is this on wi-fi, mobile data, or both?
    04-16-2016 03:05 AM
  3. tubbz the bull's Avatar
    tubbz the bull
    Data i heard factory resetting solves this issue so im backinng everything up now

    Posted via the Android Central App
    04-16-2016 10:11 PM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Before the factory reset, try wiping the cache partition: https://support.t-mobile.com/docs/DOC-23240. It's also worth seeing if this persists in Safe Mode: https://support.t-mobile.com/docs/DOC-23240
    H3aTeRzz likes this.
    04-17-2016 02:43 AM
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