1. AC Question's Avatar
    Every time I want to connect to the wifi at home or work i have to reset my network settings. I've tried everything including a factory reset. The factory reset helped for a month but now i have the same problem again. I do not have any custom apps besides an app to change the font and an app to change the icon image of my apps. Also when I try to back up my data using my Samsung account it gives me a network error and says it failed to back up.

    I have the Samsung Galaxy Note 5.
    04-19-2016 07:39 AM
  2. beh's Avatar
    Have you tried rebooting your network router?
    04-19-2016 01:18 PM
  3. kh1557's Avatar
    yes i have, it also doesnt work on my work wifi and i know that is not the issue.
    04-20-2016 07:28 AM
  4. Trees's Avatar
    If you have a Verizon Note 5, a recent update was released that addresses some WiFi connectivity issues. I have Verizon, but have not had any of the issues that the update addresses.
    Samsung Galaxy Note5 Software Update | Verizon Wireless
    04-21-2016 06:13 AM
  5. kh1557's Avatar
    I dont have Verizon, I have sprint. Thanks though!
    04-21-2016 10:04 AM

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