1. Hamza Afzal1's Avatar
    I am unable to Turn on the Private mode in my Galaxy Note 5. It says" Failed to enable private mode, try again." Can anyone tell me the solution. My device is not rooted !!
    04-22-2016 02:19 AM
  2. SpookDroid's Avatar
    Are there any apps or services you have turned off?
    04-22-2016 02:31 AM
  3. Hamza Afzal1's Avatar
    No !! I haven't turned off any app or service. I bought the cell phone yesterday.
    04-22-2016 02:39 AM
  4. SpookDroid's Avatar
    Mmm... and all your accounts are set up properly? Have any updates been installed? You might be missing some or if you just got the phone, it might still be updating something (although I feel it would tell you if it was).

    Have you tried booting up in Safe Mode and trying it there? Or since you just got the phone and probably haven't set it up completely, just trying factory-resetting it and testing the Private Mode before you install anything else?
    04-22-2016 11:40 AM
  5. Hamza Afzal1's Avatar
    no update is available , i have updated all my apps which are to be updated. i have set the phone completely but couldn't solve the problem. I had factory reset the phone but it shows the same error
    04-22-2016 12:55 PM
  6. SpookDroid's Avatar
    Found this for the S5, not sure it'll work but can't hurt to try.
    Samsung Galaxy S5 Private Mode not opening Fix - BlogTechTips
    04-22-2016 02:56 PM
  7. Jack20132's Avatar
    hey guys, i have the same problem, i unlocked my phone with a third party and now i cant get access to my private mode. really worried help !!
    04-22-2016 04:34 PM
  8. Hamza Afzal1's Avatar
    It Doesn't work
    04-24-2016 12:13 PM
  9. Hamza Afzal1's Avatar
    If you got any kinda solution of this kindly inform me that also
    04-24-2016 12:14 PM
  10. SpookDroid's Avatar
    Out of ideas here, other than trying it in Safe Mode and factory resetting (but you said you've tried that). Are you sure your phone isn't rooted? That's the only thing I can think of that would trip Knox into not being able to activate.
    04-25-2016 11:08 AM

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