Keyboard issues

[mlbyanks11]

So ever since the 6.0 update arrived, the stock Samsung keyboard no longer does swipe or predictive text. Anyone else experience this or what? Any help is appreciated thanks.

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[B. Diddy]

I assume you've already checked the keyboard settings for the swipe/gesture typing setting, correct? Have you also tried wiping the system cache partition? https://support.t-mobile.com/docs/DOC-23240

 

[mlbyanks11]

I assume you've already checked the keyboard settings for the swipe/gesture typing setting, correct? Have you also tried wiping the system cache partition? https://support.t-mobile.com/docs/DOC-23240

Ive checked the keyboard settings quite a bit. And wiping the cache partition rarely works for me. As ive tried that twice already.

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[mlbyanks11]

I assume you've already checked the keyboard settings for the swipe/gesture typing setting, correct? Have you also tried wiping the system cache partition? https://support.t-mobile.com/docs/DOC-23240

My girlfriend has the same phone and she has different settings than I do. Hers show predictive text and the ability to enable swype on keyboard. Mine are nowhere to be found and we are both on Marshmallow.

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[B. Diddy]

You're on the same carrier, and you got the phones from the same place?

Is your phone on Easy Mode?

 

[mlbyanks11]

No its not on easy mode at all. Look at my Samsung keyboard settings. I've attached an image.

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[onlysamsung6]

When I updated mine turned off but I turned it back on and works fine

 

[mlbyanks11]

When I updated mine turned off but I turned it back on and works fine

That's great but my features disappeared. I just got this replacement a month ago and don't plan to hard reset it.

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[mlbyanks11]

Any suggestions or advice, these settings shouldn't just disappear.

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[mlbyanks11]

Hello anyone please?? Thank you

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[B. Diddy]

For the swype-typing, see if this helps: https://support.t-mobile.com/docs/DOC-23200. I'm not sure why Google Voice Typing would have to be on, but give it a try.

 

[mlbyanks11]

You dont understand the settins to enable prediction and swype are gone. I cant even find them in the default samsung keyboard settings. Its like they disappeared.

 

[B. Diddy]

I understand that you can't find those settings, which is why I was suggesting checking that help page. Go to Settings>Language & Input>Default Keyboard, then Add Keyboards, and make sure Google Voice Typing is switched On. If it already was On, then that's not the issue. But if it was Off to begin with, then after switching it On, go back and see if you can find those settings.

 

[mlbyanks11]

It was already turned on thats not the issue.

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[B. Diddy]

Sorry, I'm not sure what to try next. If you're in the US, try bringing it to your nearest Best Buy and ask the Samsung Experience rep if they have any ideas.

 

[mlbyanks11]

I've already tried that my next step is to contact Samsung directly. That's never an easy process because they are clueless.

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[WeAreAllUnique]

Do you have power save mode on? That sometimes cripples a lot of features.

 

[mlbyanks11]

Power save mode no. I doubt that's the causes of this.

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[B. Diddy]

What version of Samsung Keyboard do you have? My wife's Note5 is on 1.1.16.

Also, have you Disabled any apps? If so, try going to the App Manager, tap More, then Reset App Preferences. This resets all app defaults, and also re-enables any disabled app. I'm just wondering if some disabled app might be leading to the decreased keyboard functionality.

 

[mlbyanks11]

What version of Samsung Keyboard do you have? My wife's Note5 is on 1.1.16.

Also, have you Disabled any apps? If so, try going to the App Manager, tap More, then Reset App Preferences. This resets all app defaults, and also re-enables any disabled app. I'm just wondering if some disabled app might be leading to the decreased keyboard functionality.

I've tried that as well reset app preferences and did nothing. I'm technical too lol

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