03-07-2017 10:53 AM
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  1. mlbyanks11's Avatar
    So ever since the 6.0 update arrived, the stock Samsung keyboard no longer does swipe or predictive text. Anyone else experience this or what? Any help is appreciated thanks.

    Posted via the Android Central App
    04-30-2016 01:00 AM
  2. B. Diddy's Avatar
    I assume you've already checked the keyboard settings for the swipe/gesture typing setting, correct? Have you also tried wiping the system cache partition? https://support.t-mobile.com/docs/DOC-23240
    04-30-2016 01:22 AM
  3. mlbyanks11's Avatar
    I assume you've already checked the keyboard settings for the swipe/gesture typing setting, correct? Have you also tried wiping the system cache partition? https://support.t-mobile.com/docs/DOC-23240
    Ive checked the keyboard settings quite a bit. And wiping the cache partition rarely works for me. As ive tried that twice already.

    Posted via the Android Central App
    04-30-2016 08:35 AM
  4. mlbyanks11's Avatar
    I assume you've already checked the keyboard settings for the swipe/gesture typing setting, correct? Have you also tried wiping the system cache partition? https://support.t-mobile.com/docs/DOC-23240
    My girlfriend has the same phone and she has different settings than I do. Hers show predictive text and the ability to enable swype on keyboard. Mine are nowhere to be found and we are both on Marshmallow.

    Posted via the Android Central App
    05-01-2016 11:24 PM
  5. B. Diddy's Avatar
    You're on the same carrier, and you got the phones from the same place?

    Is your phone on Easy Mode?
    05-02-2016 02:11 AM
  6. mlbyanks11's Avatar
    No its not on easy mode at all. Look at my Samsung keyboard settings. I've attached an image.

    Posted via the Android Central App
    Attached Thumbnails Keyboard issues-4861.jpg  
    05-02-2016 04:27 AM
  7. onlysamsung6's Avatar
    When I updated mine turned off but I turned it back on and works fine
    05-02-2016 07:37 AM
  8. mlbyanks11's Avatar
    When I updated mine turned off but I turned it back on and works fine
    That's great but my features disappeared. I just got this replacement a month ago and don't plan to hard reset it.

    Posted via the Android Central App
    05-02-2016 03:24 PM
  9. mlbyanks11's Avatar
    Any suggestions or advice, these settings shouldn't just disappear.

    Posted via the Android Central App
    05-03-2016 01:02 AM
  10. mlbyanks11's Avatar
    Hello anyone please?? Thank you

    Posted via the Android Central App
    05-03-2016 05:00 PM
  11. B. Diddy's Avatar
    For the swype-typing, see if this helps: https://support.t-mobile.com/docs/DOC-23200. I'm not sure why Google Voice Typing would have to be on, but give it a try.
    05-03-2016 09:18 PM
  12. mlbyanks11's Avatar
    You dont understand the settins to enable prediction and swype are gone. I cant even find them in the default samsung keyboard settings. Its like they disappeared.
    05-03-2016 11:42 PM
  13. B. Diddy's Avatar
    I understand that you can't find those settings, which is why I was suggesting checking that help page. Go to Settings>Language & Input>Default Keyboard, then Add Keyboards, and make sure Google Voice Typing is switched On. If it already was On, then that's not the issue. But if it was Off to begin with, then after switching it On, go back and see if you can find those settings.
    05-04-2016 12:55 AM
  14. mlbyanks11's Avatar
    It was already turned on thats not the issue.

    Posted via the Android Central App
    05-04-2016 10:09 AM
  15. B. Diddy's Avatar
    Sorry, I'm not sure what to try next. If you're in the US, try bringing it to your nearest Best Buy and ask the Samsung Experience rep if they have any ideas.
    05-04-2016 10:47 AM
  16. mlbyanks11's Avatar
    I've already tried that my next step is to contact Samsung directly. That's never an easy process because they are clueless.

    Posted via the Android Central App
    05-04-2016 02:04 PM
  17. doctordwaynewilliams's Avatar
    Do you have power save mode on? That sometimes cripples a lot of features.
    05-04-2016 02:12 PM
  18. mlbyanks11's Avatar
    Power save mode no. I doubt that's the causes of this.

    Posted via the Android Central App
    05-04-2016 04:27 PM
  19. B. Diddy's Avatar
    What version of Samsung Keyboard do you have? My wife's Note5 is on 1.1.16.

    Also, have you Disabled any apps? If so, try going to the App Manager, tap More, then Reset App Preferences. This resets all app defaults, and also re-enables any disabled app. I'm just wondering if some disabled app might be leading to the decreased keyboard functionality.
    05-05-2016 12:51 AM
  20. mlbyanks11's Avatar
    What version of Samsung Keyboard do you have? My wife's Note5 is on 1.1.16.

    Also, have you Disabled any apps? If so, try going to the App Manager, tap More, then Reset App Preferences. This resets all app defaults, and also re-enables any disabled app. I'm just wondering if some disabled app might be leading to the decreased keyboard functionality.
    I've tried that as well reset app preferences and did nothing. I'm technical too lol

    Posted via the Android Central App
    05-05-2016 11:51 AM
  21. mlbyanks11's Avatar
    Those are the only apps I have disabled and to clear cache or data I can't because I cannot find it in the app manager. This is weird.

    Posted via the Android Central App
    Attached Thumbnails Keyboard issues-5021.jpg  
    05-05-2016 11:54 AM
  22. B. Diddy's Avatar
    I'm technical too lol
    Heh heh, that's certainly clear!

    The only thing I can suggest based on that screenshot is to reenable Verizon Cloud, in case Verizon has somehow integrated it with the keyboard somehow. Long shot, but won't hurt.

    Also, have you considered reinstalling the firmware, either via Smart Switch or Odin?
    05-05-2016 12:09 PM
  23. mlbyanks11's Avatar
    I went to a Samsung experience shop 🏪 and they reflashed the software but to no avail ugh

    Posted via the Android Central App
    05-05-2016 10:15 PM
  24. B. Diddy's Avatar
    <banging head on desk repeatedly>

    I'm really sorry, I'm not sure what else to suggest now.
    05-06-2016 12:54 AM
  25. jpguy's Avatar
    I have the same problem as you on my 920G
    05-07-2016 11:18 PM
30 12

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