1. tracgough's Avatar
    I'm a Galaxy Note 5 owner and I'm having problem with my contacts.

    I'll add a new contact and it dissapears a moment later. I've tried everything... I double check that it's under my "google" account instead of device or anywhere else (all my contacts are on my google account for easy access), I make sure I actually click SAVE and that it's under the right name. I feel like I've troubleshooted this as much as I can by myself.

    I also googled and found that if I re-set my google account through my settings, it helps. But it lasts about a month or two of working and then I have a client text me again, I save the number and bam, gone again. It's extremely aggravating! What's the point of a smart phone if basic functions don't even work?

    Does anyone have a fix for this? I'm desperate!
    05-02-2016 01:10 PM
  2. Rukbat's Avatar
    Since it works for everyone else, bring the phone to your carrier.
    05-02-2016 07:09 PM

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