I have two Samsung Fast Wireless Charging Stands and every time i put my note5 on it it will charge with a solid blue light for about 7-10 seconds and then it will stop charging with the blue light on the charger blinking. The screen will also pop up a message saying "wireless charging paused."
I have tried placing the phone in the charger upright and on its side to no avail.
I have tried using different fast charging plugs and cables. I have even tried better cables and it doesn't work. I have also tried using the screen saver option in the display settings and that doesn't work.
The other day I bought a shorter fast charging cable and it charged for about 5 minutes and then paused. And I haven't been able to replicate that since, it just pauses after 7-10 seconds.
I now use a regular charging plug and it does slow charge but it will not fast charge.
I do have several regular (slow) charging pads and stands around the house and they all work with the phone.
I think this all started with the T-mobile marshmallow update if i remember correctly so I'm not sure if it is the charger itself or the phone. I suspect it is a software issue but I have no idea.
Any help will be appreciated.
I have tried placing the phone in the charger upright and on its side to no avail.
I have tried using different fast charging plugs and cables. I have even tried better cables and it doesn't work. I have also tried using the screen saver option in the display settings and that doesn't work.
The other day I bought a shorter fast charging cable and it charged for about 5 minutes and then paused. And I haven't been able to replicate that since, it just pauses after 7-10 seconds.
I now use a regular charging plug and it does slow charge but it will not fast charge.
I do have several regular (slow) charging pads and stands around the house and they all work with the phone.
I think this all started with the T-mobile marshmallow update if i remember correctly so I'm not sure if it is the charger itself or the phone. I suspect it is a software issue but I have no idea.
Any help will be appreciated.