1. AC Question's Avatar
    I tried to restart the phone so i can do a factory reset but it just boots up to the galaxy note 5 screen and freezes
    06-03-2016 06:29 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Are you able to boot into Recovery and wipe the cache partition? https://support.t-mobile.com/docs/DOC-23240
    H3aTeRzz likes this.
    06-04-2016 01:18 AM

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