1. amyf27's Avatar
    I've read elsewhere online this is a known issue with S6 and Note 5 phones. My Note 5 occasionally has a crackling buzzing sound when I'm accessing the camera app. Curious how many others are affected. I don't have the additional insurance Tmobile offered to send a new device. $20.

    Posted via the Android Central App
    06-23-2016 01:40 PM
  2. cjwaipahu's Avatar
    I sure do experience this but I'm quite hesitant to turn it in to samsung (don't have warranty coverage under at&t). Anyone knows if this is ignored will it result in failure to use the camera? I can live with the occasional noise.
    06-23-2016 01:44 PM
  3. amyf27's Avatar
    I don't have the extra insurance either and Tmobile only charges $20.

    Posted via the Android Central App
    06-23-2016 01:56 PM
  4. cjwaipahu's Avatar
    Oh okay. Do you what's causing the crackling/buzzing sounds and what is the fix?
    06-23-2016 02:01 PM
  5. amyf27's Avatar
    I don't know of what it is but I'm going to my T-Mobile store. They saidntheyd get a warranty replacement in I just pay a $20 process fee when I pickup. I get to keep this until then

    Posted via the Android Central App
    06-24-2016 11:29 AM
  6. amyf27's Avatar
    Well, I got my warranty replacement and only paid $20. It's in perfect condition and has no camera nor any other issues. Very happy.

    Posted via the Android Central App
    07-03-2016 03:29 PM
  7. cjwaipahu's Avatar
    How long was the turn around in repairs? Do you know what exactly was repaired/replaced?
    07-05-2016 04:42 AM
  8. amyf27's Avatar
    I didn't have to wait for repairs. It was a manufacture defect so they ordered a replacement up front. That arrived within 3 to 4 days and I had my original phone during that time. When it arrived I went to the store and swapped it out

    Posted via the Android Central App
    07-05-2016 01:59 PM
  9. cjwaipahu's Avatar
    Nice. My experience will be different since I have to go through Samsung for the one year warranty coverage since I don't have replacement coverage under AT&T.
    07-05-2016 02:49 PM

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