1. estell85's Avatar
    I accidentally factory reset my phone. I've had it less than 60 days and I've lost precious pictures and video. I did not have a Google Photos account set up and my cloud was full (I know I'm an *****). Is there any way to restore what I have lost? Thank you in advance
    06-23-2016 10:04 PM
  2. mhinc's Avatar
    I accidentally factory reset my phone. I've had it less than 60 days and I've lost precious pictures and video. I did not have a Google Photos account set up and my cloud was full (I know I'm an *****). Is there any way to restore what I have lost? Thank you in advance
    This page may help you. Note, I have never used any of these but they are directly related to your issue.
    https://www.quora.com/How-can-I-rest...ory-data-reset
    beh likes this.
    06-23-2016 10:48 PM
  3. beh's Avatar
    This page may help you. Note, I have never used any of these but they are directly related to your issue.
    https://www.quora.com/How-can-I-rest...ory-data-reset
    The method outlined in the linked article uses software that requires it to root the phone. Since the Verizon Note 5 can't be rooted at this point (as far as I am aware). I would be very cautious before trying this.
    06-24-2016 09:48 AM
  4. louee6's Avatar
    I actually deleted about 1,756 photos from my camera roll by accident and damn near fainted. I Googled like crazy and came across FonePaw which recovered all my deleted photos. It was a bit pricey to register the software but the memories i've captured, it was totally worth every penny. Hope this helps!! Help!!!  Retrieve photos after accidental factory reset? Verizon Galaxy Note 5-fonepaw-android-data-recovery-serial-key-download.png
    estell85 and H3aTeRzz like this.
    06-24-2016 09:50 AM
  5. estell85's Avatar
    Thank you! I will try this tonight and let you know how I make out!
    06-24-2016 11:23 AM
  6. estell85's Avatar
    Thank you for this info. I have yet to find a way to Root my device...
    06-24-2016 12:55 PM
  7. beh's Avatar
    I actually deleted about 1,756 photos from my camera roll by accident and damn near fainted. I Googled like crazy and came across FonePaw which recovered all my deleted photos. It was a bit pricey to register the software but the memories i've captured, it was totally worth every penny. Hope this helps!! Click image for larger version. 

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    If it doesn't require temporary root then it is a great piece of software for use with Verizon phones. And I agree with you memories are far more valuable to an individual than even more than a couple of bucks. Thanks for the info.
    estell85 likes this.
    06-24-2016 01:11 PM
  8. H3aTeRzz's Avatar
    You didn't choose to let google back up your photos and files/settings? If you did, then after the reset, you should have been able to restore from backup, it would've prompted that.

    If not, I'd be sure going forward, to goto your backup and reset option in settings, and make sure this it toggle on.
    debdroid1a likes this.
    06-24-2016 02:36 PM
  9. H3aTeRzz's Avatar
    If it doesn't require temporary root then it is a great piece of software for use with Verizon phones. And I agree with you memories are far more valuable to an individual than even more than a couple of bucks. Thanks for the info.
    I could be wrong, but I believe there's a difference between "deleting" which he didn't and factory reset which he did. If he/she would have deleted, then I'd those programs might work, but he did a FFR, I think that's it and no recovery is possible. Unless of course that program specifically says it can, after an "FFR."

    Like I said, I could be wrong.

    Chris
    06-24-2016 02:39 PM
  10. wookiee2cu's Avatar
    estell85, did FonePaw work for you? If not, did you find software that did?
    06-24-2016 03:00 PM
  11. beh's Avatar
    I could be wrong, but I believe there's a difference between "deleting" which he didn't and factory reset which he did. If he/she would have deleted, then I'd those programs might work, but he did a FFR, I think that's it and no recovery is possible. Unless of course that program specifically says it can, after an "FFR."

    Like I said, I could be wrong.

    Chris
    That could be true. However, it might also be true you can recover data after a Factory Reset if my understanding that a Factory Reset only deletes the master data file and not the data itself. Thus, if such data has not been physically written over it might be possible to recover it. Of course is it has been written over, for practical proposes, it is lost forever.
    But in either case it isn't a situation most of us would like to get into.
    H3aTeRzz and estell85 like this.
    06-24-2016 06:46 PM
  12. H3aTeRzz's Avatar
    That could be true. However, it might also be true you can recover data after a Factory Reset if my understanding that a Factory Reset only deletes the master data file and not the data itself. Thus, if such data has not been physically written over it might be possible to recover it. Of course is it has been written over, for practical proposes, it is lost forever.
    But in either case it isn't a situation most of us would like to get into.
    Agreed
    06-24-2016 08:32 PM
  13. estell85's Avatar
    Thanks for all the input neither program worked as they require me to root my phone. I'm trying to decide whether to just give up on my pictures/videos or leave my phone off and leave it in a drawer until someone figures it out.
    H3aTeRzz likes this.
    06-24-2016 11:24 PM
  14. Trees's Avatar
    I have not tried or used this for recovering smartphone based data, but if the Note 5 can be recognized as a drive on the computer, then something like this may be an option. Looks like Seagate also offers an In-Lab recovery service.
    File recovery software: Free download to quickly recover your files | Seagate
    H3aTeRzz and estell85 like this.
    06-25-2016 08:53 AM
  15. beh's Avatar
    If some of the pictures were sent to you via text messages the pictures are most likely still attached to the text messages. If you have a backup of the text messages you will be able to recover all of those pictures.
    estell85 likes this.
    06-25-2016 03:04 PM
  16. estell85's Avatar
    I have not tried or used this for recovering smartphone based data, but if the Note 5 can be recognized as a drive on the computer, then something like this may be an option. Looks like Seagate also offers an In-Lab recovery service.
    File recovery software: Free download to quickly recover your files | Seagate
    Trees we were unable to have the phone recognized as a drive, thank you for the suggestion. I have mournfully given up on recovery and started using my device again. Thanks for your supportive suggestions!
    07-12-2016 12:44 PM
  17. beh's Avatar
    Trees we were unable to have the phone recognized as a drive, thank you for the suggestion. I have mournfully given up on recovery and started using my device again. Thanks for your supportive suggestions!
    You may wish to try;
    If you don't have Developer Options option: Settings>About Phone>Baseband version - tap on this until you get a notice that Developer Options is activated (about 7 times).
    Settings>Developer Options>USB Configuration>MTP for media in general or PTP for pictures>back out to Home Screen.
    Then you may be able to have your PC see and connect to your phone as an external storage device.
    07-12-2016 03:35 PM
  18. Britney Reed's Avatar
    Omg! The same thing happened to me tgis past march! I have all my photos on it from my sons birth and up to 6 weeks! Ive been devastated and keep googling hoping to find someone who has figured this out.

    I keep telling myself to just let it go. But for now its in a drawer
    10-01-2016 11:38 PM
  19. jlost's Avatar
    Just out of curiosity, how did you factory reset by accident?
    10-02-2016 04:20 AM
  20. EnemiesInTheEnd's Avatar
    Just out of curiosity, how did you factory reset by accident?
    I was wondering the same. It isn't a feature you find by accident.
    jlost likes this.
    10-02-2016 10:27 AM
  21. msokad's Avatar
    I've successfully used software called R-Studio data recovery to recover data off of drives that were formatted . As long as the phone will connect to the computer, it should work. I'm an IT analyst and to give you a heads up, if the phone was encrypted, this software will not work. The more you use the phone, the more you overwrite the sectors in memory.

    The software is about $80 unlock it so it can recover all the data.
    10-12-2016 11:52 AM

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