1. Caleb Jones1's Avatar
    I have an unlocked At&t Note 5 on android 5.1.1, i'm trying to update to 6.0.1 . When I try going into "About device" and "Software update" it says my current software is up to date.

    I'm not using at&t as my carrier, I have Metro PCS. Should I try using an at&t sim card?
    08-02-2016 02:34 PM
  2. SpookDroid's Avatar
    Yup, AT&T is very (in)famous for locking their device updates to having an AT&T SIM. You can also go to a Best Buy store and they'll update it for you.
    08-02-2016 04:02 PM
  3. mary beth hale's Avatar
    I use my unlocked AT&T Note 5 on Straight Talk and it updated. It has an AT&T Straight Talk SIM though. Maybe that's the difference.
    08-03-2016 07:19 PM
  4. fernandez21's Avatar
    Get a prepaid sim card from AT&T and you should be able to get the update. But yeah, it won't update unless there's an AT&T sim card in it.
    08-04-2016 01:29 AM
  5. SpookDroid's Avatar
    I use my unlocked AT&T Note 5 on Straight Talk and it updated. It has an AT&T Straight Talk SIM though. Maybe that's the difference.
    Yup, you have an AT&T SIM in it, so it'll update.
    08-04-2016 10:51 AM
  6. SpookDroid's Avatar
    Get a prepaid sim card from AT&T and you should be able to get the update. But yeah, it won't update unless there's an AT&T sim card in it.
    Or a 'service station' is used. Most Best Buys with a Samsung Experience booth will have this and can update the phone for you in store, without the AT&T SIM.
    08-04-2016 10:52 AM
  7. Kelly Kearns's Avatar
    Also you can connect it to Smart Switch on your computer and update it.

    Best Buy is the easiest and quickest option IMO, of one is close to you. Go to the Samsung counter.
    Laura Knotek likes this.
    08-06-2016 06:57 PM
  8. Plummerdc88's Avatar
    What can I do is I am not in the US? I have an Att unlocked note 5 in Canada. Can't get the update, tried everything. Any advice? Getting an Att sim isn't an option for me
    08-11-2016 08:32 AM

Similar Threads

  1. Why bother with the S7 Edge now that there is the Note 7
    By mhw100 in forum Samsung Galaxy S7 edge
    Replies: 76
    Last Post: 08-17-2016, 09:14 PM
  2. WiFi will not turn on, no networks listed.
    By dlmurphy in forum Samsung Galaxy Note 10.1 (2014)
    Replies: 7
    Last Post: 08-08-2016, 06:31 PM
  3. pokemon won't update
    By paulbfloyd in forum Pokemon Go
    Replies: 11
    Last Post: 08-05-2016, 07:42 PM
  4. Replies: 0
    Last Post: 08-02-2016, 02:03 PM
  5. Replies: 0
    Last Post: 08-02-2016, 02:02 PM
LINK TO POST COPIED TO CLIPBOARD