1. ninnjinn's Avatar
    I purchased the SquareTrade warranty when I purchased my Note5....

    My charging port somehow broke and I went to file a claim online. They have no Note5 replacements in stock, and no repair facilities within 40 miles of my 47553 zip code.... So I opened up an online chat session with them and the person that I was chatting to was pretty much worthless... I was told to do a "yelp" search, and offered to do one for me, I said sure, thank you. about 2mins later she listed 4 different repair centers for me but said they were NOT square trade authorized repair facilities. When I asked her a second time about how to find a square trade repair facility. Again I was told to file a claim and it would tell me where to take it. I then explained that there were none within 40miles of me and there was no option to search further than 40 miles......... Then she said to search yelp, thats when I disconnected from her.....

    I am willing to travel to get my phone fixed, I do a lot of driving for my job so I can't very well have a wireless charger going while driving....

    Any help would be greatly appreciated.
    08-27-2016 06:35 PM
  2. Jay G63's Avatar
    This probably isn't going to be the answer your searching for but your what a week max out of warranty guessing you got it on launch day last year? Contact samsung service center. You could get lucky and get a free repair, only downside is you'll be without your phone for 7 to 10 days.
    08-27-2016 07:47 PM
  3. Sherri64's Avatar
    Put in a different zip code (since you are willing to travel...)
    08-27-2016 07:55 PM
  4. rgriffin25's Avatar
    By[IMG]https://uploads.tapatalk-cdn.com/20160828wfakckm/50az r49696b597 78684320d67d25fa7241.jpgb ui[/IMGsr] Jul bthqxzq za,
    I purchased the SquareTrade warranty when I purchased my Note5....

    My charging port somehow broke and I went to file a claim online. They have no Note5 replacements in stock, and no repair facilities within 40 miles of my 47553 zip code.... So I opened up an online chat session with them and the person that I was chatting to was pretty much worthless... I was told to do a "yelp" search, and offered to do one for me, I said sure, thank you. about 2mins later she listed 4 different repair centers for me but said they were NOT square trade authorized repair facilities. When I asked her a second time about how to find a square trade repair facility. Again I was told to file a claim and it would tell me where to take it. I then explained that there were none within 40miles of me and there was no option to search further than 40 miles......... Then she said to search yelp, thats when I disconnected from her.....

    I am willing to travel to get my phone fixed, I do a lot of driving for my job so I can't very well have a wireless charger going while driving....

    Any help would be greatly appreciated.
    Cf opsj
    08-27-2016 08:12 PM
  5. ninnjinn's Avatar
    This probably isn't going to be the answer your searching for but your what a week max out of warranty guessing you got it on launch day last year? Contact samsung service center. You could get lucky and get a free repair, only downside is you'll be without your phone for 7 to 10 days.
    ???? How long is the samsung warranty? I have had it for 9 months....
    08-27-2016 09:14 PM
  6. Jay G63's Avatar
    1 year
    08-27-2016 09:15 PM

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