1. shereen samir's Avatar
    I can't update my note 5 although there is update available now when I checked
    It allow me to download the update but it fails to install it!! Why???
    Please help
    10-09-2016 02:24 AM
  2. BURZIN's Avatar
    Dear jst restart the phone if that doesnt work c that u factory reset it and iam sure u will be able to update it asap.
    10-09-2016 03:08 AM
  3. shereen samir's Avatar
    i have done that twice restore to factory setting but it didn't solve the problem
    i need to update because i have many bugs that need to be fixed hopefully with the new update
    10-09-2016 07:00 AM
  4. Cooler299's Avatar
    I can't update my note 5 although there is update available now when I checked
    It allow me to download the update but it fails to install it!! Why???
    Please help
    What do you mean by it fails? What happens. It starts installing....and then?
    10-09-2016 07:40 AM
  5. shereen samir's Avatar
    What do you mean by it fails? What happens. It starts installing....and then?
    and then it closes the screen and started a blue screen with an android logo guy and written installing updates then another screen showed an exclamation mark over the android guy then the phone restarted after that i got a message the system failed to update
    10-09-2016 07:45 AM
  6. BURZIN's Avatar
    and then it closes the screen and started a blue screen with an android logo guy and written installing updates then another screen showed an exclamation mark over the android guy then the phone restarted after that i got a message the system failed to update
    Use odin to flash it n reinstall software.
    10-11-2016 02:28 AM
  7. thedroidstr's Avatar
    Use odin to flash it n reinstall software.
    Odin is a difficult way of doing it, or you can use "smart switch" and be done in 2 min. Just use the recovery option in smart switch
    10-11-2016 07:31 AM

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