1. AC Question's Avatar
    Hi guys,

    I bought a Note5 a year ago and took it to Germany. It broke and I had to order a screen replacemant from the US, since no retailer has parts for this phone in europe (thanks, Samsung).

    The parts arrived and I braught it to the local phone repair shop so they can essemble it for me.

    Now the problem:
    The pen won't be recognised in a section of the screen (roughly the top part of the keybard. Both physical touch and hoover functionality won't work there.

    Has anyone encountered a similar probem? Is the screen replacement not working or did the repair store a mistake?

    thanks in advance
    10-17-2016 04:29 AM
  2. Javier P's Avatar
    Mod note. Thread moved to the Note 5 forum for more visibility.
    10-17-2016 07:56 AM
  3. GRIMWALD's Avatar
    I don't remember where I read it but there was an issue with using cases that had magnetic latches causing S-Pen/screen disruptions.
    Other than that, I would say it is a faulty repair.

    10-17-2016 03:30 PM

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