1. Musab Bari's Avatar
    I have researched the issue of my Note 5just being able to slow charge via USB, and not be able to do anything else. I have tried all the proposed solutions I found, but can not fix the issue. The things that I have noticed to not work are:
    • Fast Charge: Cable and USB charging is detected, but cannot fast charge. I have tried the same charger and cable on other S7 edge, and it able to Fast charge. Fast charging is enabled in the battery menu
    • Connect to PC: Whenever connected to any PC, the PC shows “USB Device Not Recognized." I have the latest version of Smart Switch and the latest drivers. I have tried multiple computers and windows 7, 8 and 10. I have also tried to connect to the PC when the phone is in Download and Recovery mode and get the same error.
    • Connect to any OTG peripheral: Nothing is detected by the Note 5. Same cable working on other device.
    • Connect to Gear VR: When connecting to Gear VR, it gives the chime, the black screen with the little x in the corner appears for a second and then it goes back to the home screen.

    What I have tried to do to fix:
    • Different cables/chargers/USB ports
    • Checked if any of the 5 pins are broken in the cable
    • I have lifted the tongue of the charging port in the phone via tooth pick
    • Done a factory reset

    Any insight on this issue would be appreciated.

    10-21-2016 05:15 PM
  2. Jude526's Avatar
    I would have the USB port checked out. That's the only thing. I can think of.
    10-22-2016 10:14 PM
  3. missy8787's Avatar
    It could be the charging port i had an issue where mine would only slow charge or not charge at all and I had to send it in and it turned out the charging port went bad
    10-23-2016 11:55 AM
  4. GRIMWALD's Avatar
    The note 5 has some sort of moisture sensor associated with the USB port. Take a Q-Tip, dipped in alcohol and gently clean the connection(DO NOT SOAK THE PORT).

    10-23-2016 12:27 PM
  5. Jude526's Avatar
    Great minds think alike. We all said same thing
    10-23-2016 01:38 PM

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