New here, and this question is going go very in depth. I love my note 5 performance wise, along with the beautiful display & camera quality, but the battery life is an absolute joke. It has not always been this way. Let me begin
I purchased this phone through AT&T around a week and a half after release (Sept 2015). 64gb. Fell in love with the phone. Battery life was astonishing. 22-24 hours per charge. Could easily last a solid day, running WiFi, location services, and still have around 30% at the end of the day.
The following January, my battery was pitiful. Along with the fact that the screen was popping out of the frame, and the charging port was iffy about working. Very frustrating considering I manage a phone repair store, but wanted to refrain from opening the device myself because of the warranty.
So I send the phone off, they replaced my screen, battery, and charging port, good to go. Or so I thought. Less than two months later, I was back in the same boat. Sent the device in again.
Recieved ANOTHER battery replacement (they claim) , and you guessed it. Around a month later, I was sending it in for round 3. Yet another battery.
It's not over yet. The phone began getting so hot that the only way I could use it, was to set it in front of some form of cool air. It was too hot to comfortably hold. I could literally watch my battery percentage sink by the minute. We're talking an hour and a half from 100% to 0%, including standby time.
So yes. I sent it in again. New battery and charging port again, from Samsung. And no I'm not joking, the battery life this time was just as bad, right out of the box.
Im furious at this point. I called samsung back and told them, there is no possible way that there is not a serious issue with the motherboard of my specific device. There is no way, after all of these battery replacements, that I still have a phone that lives on the charger, a phone that stays so hot that it cant be held on the sides. Samsung says, "Sir we are sorry, but we only repair devices to the best of our ability. We do not do device replacements"
So off to AT&T. They overnighted me a "new" refurbished phone. This one did great, up until this past September. Surprise surprise, another battery issue. So yep. I sent it in again to Samsung. This time, they took nearly a month, and replaced the battery, AGAIN.
I have completly lost it with Samsung at this point, unless someone can point me in a direction where I can do something about this. Anything. Could I possibly root the device and help it?
Yes, I have factory restored every time. Kept the phone clean to see if some app was the problem, to no avail. My battery usage claims my screen takes the most battery (usually around 30-40%), but I keep my display on the shortest timeout, and Im always keeping my brightness low, unless showing someone a picture.
I have gone through long ago and tried to disable all of the AT&T apps. Really, I mainly use the following apps:
Facebook
Twitter
Instagram
Snapchat
Tapatalk
Spotify
PayPal
eBay
Google Chrome
SwiftKey
Textra
Attached is a photo of my battery usage today. Yes, better than it has been in the past. But nothing like it should be, or like it was new. Notice how I had to use a charger under 5 hours of taking it off the charger. Also, I now keep location services off, sound off, WiFi off, Bluetooth off, and the brightness as low as possible. This is all to squeeze 5 hrs of off one charge. I will report back to this thread with battery details tomorrow. I'm just wondering if there is a way to root this phone, could that would work. Or if anyone else has ran into this issue, what did you do?
I purchased this phone through AT&T around a week and a half after release (Sept 2015). 64gb. Fell in love with the phone. Battery life was astonishing. 22-24 hours per charge. Could easily last a solid day, running WiFi, location services, and still have around 30% at the end of the day.
The following January, my battery was pitiful. Along with the fact that the screen was popping out of the frame, and the charging port was iffy about working. Very frustrating considering I manage a phone repair store, but wanted to refrain from opening the device myself because of the warranty.
So I send the phone off, they replaced my screen, battery, and charging port, good to go. Or so I thought. Less than two months later, I was back in the same boat. Sent the device in again.
Recieved ANOTHER battery replacement (they claim) , and you guessed it. Around a month later, I was sending it in for round 3. Yet another battery.
It's not over yet. The phone began getting so hot that the only way I could use it, was to set it in front of some form of cool air. It was too hot to comfortably hold. I could literally watch my battery percentage sink by the minute. We're talking an hour and a half from 100% to 0%, including standby time.
So yes. I sent it in again. New battery and charging port again, from Samsung. And no I'm not joking, the battery life this time was just as bad, right out of the box.
Im furious at this point. I called samsung back and told them, there is no possible way that there is not a serious issue with the motherboard of my specific device. There is no way, after all of these battery replacements, that I still have a phone that lives on the charger, a phone that stays so hot that it cant be held on the sides. Samsung says, "Sir we are sorry, but we only repair devices to the best of our ability. We do not do device replacements"
So off to AT&T. They overnighted me a "new" refurbished phone. This one did great, up until this past September. Surprise surprise, another battery issue. So yep. I sent it in again to Samsung. This time, they took nearly a month, and replaced the battery, AGAIN.
I have completly lost it with Samsung at this point, unless someone can point me in a direction where I can do something about this. Anything. Could I possibly root the device and help it?
Yes, I have factory restored every time. Kept the phone clean to see if some app was the problem, to no avail. My battery usage claims my screen takes the most battery (usually around 30-40%), but I keep my display on the shortest timeout, and Im always keeping my brightness low, unless showing someone a picture.
I have gone through long ago and tried to disable all of the AT&T apps. Really, I mainly use the following apps:
Snapchat
Tapatalk
Spotify
PayPal
eBay
Google Chrome
SwiftKey
Textra
Attached is a photo of my battery usage today. Yes, better than it has been in the past. But nothing like it should be, or like it was new. Notice how I had to use a charger under 5 hours of taking it off the charger. Also, I now keep location services off, sound off, WiFi off, Bluetooth off, and the brightness as low as possible. This is all to squeeze 5 hrs of off one charge. I will report back to this thread with battery details tomorrow. I'm just wondering if there is a way to root this phone, could that would work. Or if anyone else has ran into this issue, what did you do?