04-03-2017 03:56 PM
27 12
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  1. kirksucks's Avatar
    Constantly loses auto rotate screen functionality.

    Heart rate monitor stops working

    Track steps in s health stops working.

    All seem to come back after a restart.

    Very annoying.
    01-20-2017 09:33 AM
  2. Golfdriver97's Avatar
    Have you tried a cache clear in recovery?
    01-20-2017 10:12 AM
  3. Mooserman15's Avatar
    The problem is that you have a Note 5.
    01-20-2017 08:42 PM
  4. kirksucks's Avatar
    Have you tried a cache clear in recovery?
    Yeah.
    01-20-2017 11:10 PM
  5. Climb14er's Avatar
    The problem is that you have a Note 5.
    An ignorant reply! 🙄
    01-20-2017 11:38 PM
  6. BarfingMonkey's Avatar
    Full reset
    01-21-2017 12:38 AM
  7. kirksucks's Avatar
    Full reset
    Uggg
    01-23-2017 01:34 PM
  8. jlost's Avatar
    Yeah.
    No the problem is not that. This is a great phone.
    01-24-2017 08:38 AM
  9. texn884's Avatar
    The problem is that you have a Note 5.
    Your a real smarty arnt you geeze

    What phone do you have a flip phone from aarp?
    01-25-2017 09:47 AM
  10. jlost's Avatar
    Your a real smarty arnt you geeze

    What phone do you have a flip phone from aarp?
    Probably a pixle
    01-26-2017 12:16 PM
  11. Mooserman15's Avatar
    Defenitely not a Pixel.
    01-29-2017 02:32 AM
  12. amyf27's Avatar
    Did you customize the phone at all or is it stock? What launcher do you use? And are all the apps updated including Google Services? How long have you had it? Last question-is it USA based and are you sure it's not a clone?

    I have a 64gb version. I got from Amazon last week-love the phone.
    01-29-2017 05:05 AM
  13. Trees's Avatar
    Started having WiFi and mobile network connection problems last Fall, and into early Winter. Finally did a factory reset (used Smart Switch for a full backup, plus have other stuff also backed up in cloud). It was a bit of a hassle, but so far, the reset appears to have resolved the connection problems (and the poor battery life that was occurring as a result).
    http://forums.androidcentral.com/sho...=1#post5635666
    01-29-2017 08:35 AM
  14. amyf27's Avatar
    Wondering if I should do that. My note 5 had an excessive battery drain today while I was riding my road bike for about an hour. Using my backup 7edge right now, letting the Note 5 fully charge back up. On the ride it plummeted about 45% in 40 minutes. I'm used to riding and being able to go a good 2 hr ride on half a charged phone. It was cold today about 28°f but still. I had my gear s2 on and it only dropped a handful of % during the ride
    01-29-2017 09:04 AM
  15. jlost's Avatar
    Defenitely not a Pixel.
    Why not?
    01-29-2017 10:57 AM
  16. amyf27's Avatar
    Wondering if I should do that. My note 5 had an excessive battery drain today while I was riding my road bike for about an hour. Using my backup 7edge right now, letting the Note 5 fully charge back up. On the ride it plummeted about 45% in 40 minutes. I'm used to riding and being able to go a good 2 hr ride on half a charged phone. It was cold today about 28°f but still. I had my gear s2 on and it only dropped a handful of % during the ride
    Put my sim back into the Note 5 this evening and so far so good. I have my apps all set for Always save power. Could that create any issues? I made that change this evening.
    01-29-2017 05:37 PM
  17. Trees's Avatar
    GPS can contribute to the drain, but I've not noticed such a drop when using an activity tracker (Endomondo) while on bike rides or hikes. I use GPS only for the Location settings. The activity app may have a bearing, as would cell signal strength in your ride area. i also keep the smartphone in a CamelBak, with the zippers not fully closed so that signal can flow easier. So during the ride the screen is off. Hiking is another matter as the camera, and thus screen are in frequent use plus GPS.
    01-30-2017 06:02 AM
  18. sgreen's Avatar
    Same here too, and it is driving me nuts. I had a Note 5 64GB no issue, traded in for Note 7 at the end of August, and the Note 7 had no issue (HAHA), then had to get a Note 5 32GB because I fly every week mid-October. Since I got my 2nd Note 5 I am having the same issue since October purchase:
    1. Screen Rotate stops working - Google Maps, Photos, etc.
    2. Auto Brightness stops working
    3. Data off and on, very erratic - which causes maps to report no data
    4. Texting app starts giving me error messages
    5. WiFi Pop ups are turned off, but soon as all the above starts up, WiFi sites start popping up. Especially annoying when boarding a flight and and I cannot show my boarding pass because the Airport WiFi keeps asking me if I want to sign in.
    and I am sure there is more that I have not discovered.

    The fix, restart. Works for a few hours or even a couple of days, then fails again. What I have done, Hard Reset in December. Did not fix it, same issue after a couple of hours. Verizon replaced the phone 2 weeks ago, same issue after a couple of hours. (The phone I had received had no updates since August, 2016 hoping that would would fix it, nope) Verizon then called Samsung, had a tech log into my phone, added a firmware update. It fixed it for 5 days, then I am back to frustration again.

    My belief, a firmware change last summer in August that messed up the Note 5.
    01-31-2017 11:27 PM
  19. amyf27's Avatar
    I have a 64 gb and for now anyway, the only issue is battery. It drops 25% overnight while on "battery saver" with no wifi or data on. During a bike ride last weekend it plummeted 40% in under 40minutes so my workout app couldn't record the entire ride. Luckily my gear s2 at least had the full riding time recorded as it does it automatically
    02-01-2017 04:10 AM
  20. kirksucks's Avatar
    Did a factory reset on Sunday and woke up with a system update this morning. So far so good.
    02-01-2017 08:15 AM
  21. kirksucks's Avatar
    Did you customize the phone at all or is it stock? What launcher do you use? And are all the apps updated including Google Services? How long have you had it? Last question-is it USA based and are you sure it's not a clone?

    I have a 64gb version. I got from Amazon last week-love the phone.
    I run Nova Launcher. Im pretty good about keeping everything updated. It's a refurbished unit. I got it from Asurion as a replacement for my note 4 and I'm in the USA. I hope it's not a clone.
    02-01-2017 08:18 AM
  22. jlost's Avatar
    Same here too, and it is driving me nuts. I had a Note 5 64GB no issue, traded in for Note 7 at the end of August, and the Note 7 had no issue (HAHA), then had to get a Note 5 32GB because I fly every week mid-October. Since I got my 2nd Note 5 I am having the same issue since October purchase:
    1. Screen Rotate stops working - Google Maps, Photos, etc.
    2. Auto Brightness stops working
    3. Data off and on, very erratic - which causes maps to report no data
    4. Texting app starts giving me error messages
    5. WiFi Pop ups are turned off, but soon as all the above starts up, WiFi sites start popping up. Especially annoying when boarding a flight and and I cannot show my boarding pass because the Airport WiFi keeps asking me if I want to sign in.
    and I am sure there is more that I have not discovered.

    The fix, restart. Works for a few hours or even a couple of days, then fails again. What I have done, Hard Reset in December. Did not fix it, same issue after a couple of hours. Verizon replaced the phone 2 weeks ago, same issue after a couple of hours. (The phone I had received had no updates since August, 2016 hoping that would would fix it, nope) Verizon then called Samsung, had a tech log into my phone, added a firmware update. It fixed it for 5 days, then I am back to frustration again.

    My belief, a firmware change last summer in August that messed up the Note 5.
    Maybe a virus or rogue app?
    02-01-2017 04:28 PM
  23. jimd1050's Avatar
    Woah, my Note 5 used to drop like 8 - 9% overnight with the same setup "amyf27" - yikes! Mine is in a box as a backup now - I grabbed a Galaxy S7 Active from AT&T when I turned in my "Replacement" Note 7. What does your "battery stats" say for percentages used during the night and what apps?
    02-07-2017 01:50 PM
  24. kirksucks's Avatar
    Firmware updated... It just started again. Auto-rotate, step counter stopped working
    02-07-2017 02:45 PM
  25. RyanRaz's Avatar
    I had this problem too and looked up a solution a while ago. I'm being honest and this isn't a joke...I turn off the phone and whack the back of the phone on my palm a few times. I read that the gyroscope device that detects the rotation can get stuck. I'm hitting it with force enough to damage it, but it always rotates after that.
    jimd1050 likes this.
    02-07-2017 07:54 PM
27 12

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