1. anderdea's Avatar
    I finally realized what's happening with my pictures not rotating to landscape. Auto rotate isn't working at all on my Note 5. It is set to auto rotate (pull down shortcuts) Emails, internet pages aren't rotating to landscape. Any thoughts. The software is the latest. Any other place I can control the auto rotate settings?
    01-21-2017 08:18 AM
  2. tismydroid's Avatar
    I've had the same problem happen about once a week with my N5. Everything I attempt to turn auto rotate back on does nothing. Every time it has happened, I have had to restart my phone to fix it. I'm thinking it is some app that triggers it to stop auto rotating but I have yet to figure out which app is the culprit.
    01-21-2017 08:30 AM
  3. anderdea's Avatar
    Yah! I guess it's a good thing to listen to my wife because she said to restart the phone and that did solve the problem, even if only temporarily based on your response. It does suck that there maybe a deeper underlieing issue going on here.

    Thanks
    01-21-2017 08:46 AM
  4. TwitchyPuppy's Avatar
    Yah! I guess it's a good thing to listen to my wife because she said to restart the phone and that did solve the problem, even if only temporarily based on your response. It does suck that there maybe a deeper underlieing issue going on here.

    Thanks
    Listening to your wife is always a good idea
    01-21-2017 04:24 PM
  5. exdrinker's Avatar
    I too am having this issue. Restart always works but it is very annoying.
    yarnsrj likes this.
    01-21-2017 10:21 PM
  6. yarnsrj's Avatar
    Same here. I was thinking that it was my ebook reader app causing this, but from you others with this issue, it could be something else. I have the same ebook app on my tablet and "much loved, still in use, Note 3, without this annoying auto rotate issue.
    01-22-2017 08:07 AM
  7. jojodc's Avatar
    I'm on the latest software, no e-reader, but the auto rotate still keeps randomly turning off. Such a pain when you go to take a picture and discover it's not working!!! There must be some bug introduced a few updates ago. I noticed it a couple of months ago.
    01-22-2017 09:11 AM
  8. anderdea's Avatar
    Has anyone definitively figured out what is causing the auto-rotate to stop working on the note 5? Had to restart it again as it stopped rotating this morning. Sometime I think I'd have been better off sticiking with my N4.
    01-23-2017 08:10 AM
  9. jmj227's Avatar
    I'm having the same problem. Can't figure out what's causing it but restart will fix it until something triggers it again.
    02-12-2017 01:53 PM
  10. Michael Delbrugge's Avatar
    Listening to your wife is always a good idea
    Yes. Turn phone off then back on and your phone will rotate. Don't hard restart your phone. No need to.
    02-23-2017 07:50 AM
  11. texn884's Avatar
    Mine works perfect im sure its a damn app that is doing it
    02-23-2017 08:33 AM
  12. pduffer's Avatar
    I normally keep autorotate off. Whenever I do turn it on it seems to work fine.
    02-23-2017 02:33 PM
  13. djollie111's Avatar
    My trigger is google maps navigation. I can reproduce it every time by using maps to navigate somewhere. After that, none of my sensors work. Gyro, light, proximity, etc all stop working after using navigation. Reboot fixes it but maps causes it for me. If that is your trigger too, please send feedback in maps app to google.

    Edit: I tested this by doing a factory reset and only using waze for two weeks without issues. But then immediately after using navigation, same result.
    04-03-2017 11:17 PM
  14. djollie111's Avatar
    *** edit: duplicate post ***
    04-04-2017 12:09 AM
  15. kirksucks's Avatar
    My trigger is google maps navigation. I can reproduce it every time by using maps to navigate somewhere. After that, none of my sensors work. Gyro, light, proximity, etc all stop working after using navigation. Reboot fixes it but maps causes it for me. If that is your trigger too, please send feedback in maps app to google.

    Edit: I tested this by doing a factory reset and only using waze for two weeks without issues. But then immediately after using navigation, same result.
    Hm. I have been having these issues as well but rarely use navigation. I use maps often though.
    04-05-2017 09:45 PM
  16. kirksucks's Avatar
    Just noticed another thing not working when this happens. Lost SPen detection. I went all last night without the SPen with no alerts. It was on the floor under my sofa.
    04-06-2017 09:02 AM
  17. kirksucks's Avatar
    Maps in general seems to be the culprit
    04-07-2017 01:19 AM
  18. William Helbing's Avatar
    So I just uninstalled maps, I use it almost every day. I hope that Google maps isn't the culprit, I need it.
    06-04-2017 05:39 PM

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