1. mcduox's Avatar
    Hi,

    I have this strange problem since last month or so. When I charge my unit and the light is dim, the screen turns on when I press power or the home button but stay on only for a second or so. As soon as I turn on the light bright enough, the phone screen will stay on. I made a quick video to show.



    Any idea what is going on? I tried the factory reset, clearing the cache...

    Thanks in advance!
    01-31-2017 01:04 PM
  2. Soylent_Green's Avatar
    I get that problem from time to time, I think it has to do with the ambient light sensor. It's usually when I am in the car and trying to skip a song on Spotify and it's is charging, a minor annoyance but not a big deal honestly. Try turning off the auto-brightness and see what happens. I should do that myself as it never really works like it should since upgrading to Marshmallow.
    01-31-2017 05:22 PM
  3. B. Diddy's Avatar
    Go to Settings>Display>Keep Screen Turned Off, and turn that switch off. This feature prevents the screen from accidentally turning on when it's some place dark like your pocket or purse.
    Trees likes this.
    02-01-2017 03:31 AM
  4. mcduox's Avatar
    Go to Settings>Display>Keep Screen Turned Off, and turn that switch off. This feature prevents the screen from accidentally turning on when it's some place dark like your pocket or purse.
    I'm trying this one!!
    02-01-2017 04:10 AM
  5. mcduox's Avatar
    It worked!! Thanks you !!!!!
    B. Diddy and Trees like this.
    02-03-2017 06:21 AM

Similar Threads

  1. left half of screen is snow
    By SpaceJamzz in forum Axon 7 & Axon 7 mini
    Replies: 6
    Last Post: 02-16-2017, 04:53 PM
  2. Replies: 1
    Last Post: 01-31-2017, 02:03 PM
  3. Replies: 1
    Last Post: 01-31-2017, 12:52 PM
  4. Replies: 1
    Last Post: 01-31-2017, 12:26 PM
  5. Why my phone is not waking up when i get calls
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 01-31-2017, 11:11 AM
LINK TO POST COPIED TO CLIPBOARD