03-23-2017 06:34 PM
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  1. xality's Avatar
    xality
    Recently, I dropped my phone in the toilet, saturday, and I put it in rice for 3 days and took it out and it turned on. But when I charged it, it showed an error message saying goes the battery temperature too low. Is it the battery that's damaged or the charging port thing?
    03-07-2017 09:35 PM
  2. Morty2264's Avatar
    Morty2264
    Ambassador
    Good for you for immediately putting the phone in rice! I'm honestly unsure as to what could be the issue at work here - it could be your battery, the port, or internal damage due to the phone being submerged. Do you have any warranty on your device that covers water damage? Any backup phones that you can use in the meantime?
    Silver Clover likes this.
    03-07-2017 09:47 PM
  3. Tim1954's Avatar
    Tim1954
    Trusted Member
    Q&A Team
    Sadly I don't think warranty includes water damage...
    03-08-2017 08:56 AM
  4. Silver Clover's Avatar
    Silver Clover
    Originally Posted by Morty2264
    Good for you for immediately putting the phone in rice! I'm honestly unsure as to what could be the issue at work here - it could be your battery, the port, or internal damage due to the phone being submerged. Do you have any warranty on your device that covers water damage? Any backup phones that you can use in the meantime?
    I broke my phone before too lol and i got it fixed for free but now i dont have a warranty on my phone
    03-23-2017 06:34 PM
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