1. acles003's Avatar
    I've had the Note 5 since December 2015. All of a sudden yesterday my Bluetooth won't stay on. I enable it, and then 5-30 seconds later it just turns itself off. To get it to stay on, I have to boot into recovery mode and wipe cache. Is this happening to anyone else? Does anyone have a fix?

    I have the T-Mobile version if that matters.
    03-20-2017 08:06 AM
  2. B. Diddy's Avatar
    You wipe cache and it work, but then does the problem come back soon after? Any recent system updates?
    03-20-2017 10:25 AM
  3. acles003's Avatar
    You wipe cache and it work, but then does the problem come back soon after? Any recent system updates?
    Yes, it happens again after I wipe cache. For example, if I wipe cache, reboot, and connect my headphones, then afterwards get into my car and try to connect, when I toggle Bluetooth on, it sets itself back into the off position. So I have to turn off, boot into recovery, clear cache again, etc.

    Only update was the January security update.
    03-20-2017 11:55 AM
  4. B. Diddy's Avatar
    It's possible the update is conflicting with some 3rd party app you previously installed. Does this happen in Safe Mode as well? https://support.t-mobile.com/docs/DOC-27639
    03-20-2017 12:05 PM

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