Screen Goes Black After Locking Phone...

[chubby22]

Since updating to Nougat (note 5 Verizon) when i lock my screen, it will just go black and can't do anything with the phone. After about a minute or so, then I'm able to to unlock it.. Did the wipe cache partition process, but still happens. It doesn't happen all the time, but a few times a day. Anyone else experiencing this?

 

[Scott Currence]

Mine did this a few times over the last month. Even before nougat update. Have no answers. But mine hasn't done it since the update. Note 5 sprint.

 

[chubby22]

Hmmm. OK... Wondering if may have a bad app? Thanks for helping anyways....

 

[pizza_pablo]

Did you factory reset, after OS update or are you taking your chances?
I'm not guranteeing that a FR will fix the issue, but a FR is gratly advised, after an OS update.

 

[chubby22]

Actually I didnt... But fortunately the problem went away, ever since I deleted, then reinstalled the FB app....

Thanks for the suggestion!!