1. chubby22's Avatar
    Since updating to Nougat (note 5 Verizon) when i lock my screen, it will just go black and can't do anything with the phone. After about a minute or so, then I'm able to to unlock it.. Did the wipe cache partition process, but still happens. It doesn't happen all the time, but a few times a day. Anyone else experiencing this?
    04-14-2017 12:25 PM
  2. Scott Currence's Avatar
    Mine did this a few times over the last month. Even before nougat update. Have no answers. But mine hasn't done it since the update. Note 5 sprint.
    04-14-2017 01:33 PM
  3. chubby22's Avatar
    Hmmm. OK... Wondering if may have a bad app? Thanks for helping anyways....
    04-14-2017 04:16 PM
  4. pizza_pablo's Avatar
    Did you factory reset, after OS update or are you taking your chances?
    I'm not guranteeing that a FR will fix the issue, but a FR is gratly advised, after an OS update.
    04-20-2017 04:22 PM
  5. chubby22's Avatar
    Actually I didnt... But fortunately the problem went away, ever since I deleted, then reinstalled the FB app....

    Thanks for the suggestion!!
    04-20-2017 06:43 PM

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