1. ynag's Avatar
    I have a Verizon Note 5 (SM-N920V) and the phone won't start (different story). I have installed Smart Switch on my PC and it's asking for the serial number. I do have the original box but it's not on there. I checked the back of the device and it ain't there either. Where do I find it?
    04-30-2017 10:22 PM
  2. Tim1954's Avatar
    Settings... About phone... Status...
    04-30-2017 10:37 PM
  3. ynag's Avatar
    The phone won't start.. I'm trying to get the serial number from the original box or from the back of the device somewhere. I can boot into recovery mode, download mode though. Thank you.
    TwitchyPuppy likes this.
    04-30-2017 10:44 PM
  4. Jay G63's Avatar
    I'm taking a stab in the dark here since I don't have a verizon note 5 box, got mine from Sprint. I'm thinking tho if you bought it from verizon than they would have your serial # on your paperwork. Stop by your store or give them a call.
    05-01-2017 06:30 AM

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