1. tiffany5384's Avatar
    Hi I have a note 5 originally Verizon so I assume it's unlocked I am trying to use on a bring your own device plan through simple mobile I have updated the apn settings but the data only works some of the time I'm assuming it's because it's a 4g lte device and sometimes I am only in 3g area would this cause limited connection in the note 5 and if so is there any way to make note 5 work in 3g and 4 g areas thank you for any help I can get reguarding this issue
    06-03-2017 03:49 AM
  2. underway99's Avatar
    I think the issue for you will be the network bands (frequencies) used by your network. Simple Mobile runs on T-Mobile's GSM network.Your Verizon phone doesn't have the network bands to fully communicate on the GSM network. It will work sometimes, but it will be somewhat unpredictable.
    06-03-2017 08:35 AM
  3. Climb14er's Avatar
    Yes, there have been times my Note 5 has reverted to 3G. Usually, poor connections inside buildings. Much slower speeds of course.
    06-03-2017 11:43 AM

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