1. TV417's Avatar
    After the Nougat update i consistently have problems playing videos on News sites, FaceBook, YouTube etc. It says "Error". I literally have to restart my phone to watch it.
    Anyone else with this problem?
    How do you remedy it?
    Thanks in Advance!
    06-14-2017 07:10 AM
  2. pduffer's Avatar
    No problems for me. Tried clearing the cache?
    06-14-2017 01:54 PM
  3. B. Diddy's Avatar
    Is this only on the browser? If so, which browser are you using?

    I agree with @pduffer -- first, try clearing the app cache for your browser in the App Manager. If that doesn't help, try wiping the cache partition: https://support.t-mobile.com/docs/DOC-27659
    06-14-2017 01:56 PM
  4. TV417's Avatar
    ok thanks, I'll let you know the outcome.
    06-19-2017 10:22 AM
  5. JeBe4's Avatar
    After the Nougat update i consistently have problems playing videos on News sites, FaceBook, YouTube etc. It says "Error". I literally have to restart my phone to watch it.
    Anyone else with this problem?
    How do you remedy it?
    Thanks in Advance!
    Just replied to another thread with the same issues!
    06-29-2017 09:57 AM

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