Before you buy a Note 8 or other Samsung cell phones, please see my experience with Samsung.
Recently, my Samsung Note 5 got the "micro-usb charging failure problem" (cannot charge and transfer data). It's only 1.5 years from the date of purchase. The problem is pretty common if you google it. Youtube shows people how to replace the micro-usb chip (https://www.youtube.com/watch?v=y2mpAOmcJ18). The work is very tough so I chose to get a quality repair service from Samsung. With the Samsung-provided shipping label, I sent my cell phone to their repair center at Mcallen, Texas. Several days later, my Note5 was sent back, and is completely not usable. The cell phone keeps on making a very sharp high-frequency wheeze when I power it on. The device sound system is also completely ruined. I cannot make and receive calls. Samsung never told me that they damaged my cell phone during the repair service. I tried to contact Samsung. They said the micro-usb port problem is unrepairable, and gave me no reason why they damaged my cell phone. They wash their hands of my case.
My last cell phone was a Samsung Galaxy S4. It had the problem of "Both caller and receiver cannot hear each other", also at 1.5 years from the date of purchase. Again, the problem is very common if you google it, and "unrepairable".
I've decided to walk away from this irresponsible brand. Here is my conclusion: although I had been very satisfied with Samsung cell phones when they were new, the devices are very likely to have "unrepairable" problems. A $700 device can only last for 1.5-2 years with no resale value. From Galaxy S4 to the flagship Note 5 and to the explosive Note 7, how can you trust Samsung product quality? By purchasing a Samsung cell phone, you take your own risks.
Recently, my Samsung Note 5 got the "micro-usb charging failure problem" (cannot charge and transfer data). It's only 1.5 years from the date of purchase. The problem is pretty common if you google it. Youtube shows people how to replace the micro-usb chip (https://www.youtube.com/watch?v=y2mpAOmcJ18). The work is very tough so I chose to get a quality repair service from Samsung. With the Samsung-provided shipping label, I sent my cell phone to their repair center at Mcallen, Texas. Several days later, my Note5 was sent back, and is completely not usable. The cell phone keeps on making a very sharp high-frequency wheeze when I power it on. The device sound system is also completely ruined. I cannot make and receive calls. Samsung never told me that they damaged my cell phone during the repair service. I tried to contact Samsung. They said the micro-usb port problem is unrepairable, and gave me no reason why they damaged my cell phone. They wash their hands of my case.
My last cell phone was a Samsung Galaxy S4. It had the problem of "Both caller and receiver cannot hear each other", also at 1.5 years from the date of purchase. Again, the problem is very common if you google it, and "unrepairable".
I've decided to walk away from this irresponsible brand. Here is my conclusion: although I had been very satisfied with Samsung cell phones when they were new, the devices are very likely to have "unrepairable" problems. A $700 device can only last for 1.5-2 years with no resale value. From Galaxy S4 to the flagship Note 5 and to the explosive Note 7, how can you trust Samsung product quality? By purchasing a Samsung cell phone, you take your own risks.
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