1. aztec12's Avatar
    I just bought a note 5 unlocked that was originally from t-mobile. I'm with AT&T, the phone works great but how will I be getting any software updates? From t-mobile or from AT&T? By the way I love this phone still competes with the newer models.
    10-22-2017 06:55 PM
  2. Scott Currence's Avatar
    I had an unlocked s6 that came straight from samsung. They were so slow with them too. About 6-8 months after every one else had the updates. But mine was on a regional carrier so I can't say how the big 4 would handle it.
    10-22-2017 07:39 PM
  3. chanchan05's Avatar
    I just bought a note 5 unlocked that was originally from t-mobile. I'm with AT&T, the phone works great but how will I be getting any software updates? From t-mobile or from AT&T? By the way I love this phone still competes with the newer models.
    If I remember correctly you need to have the sim from the original carrier to download the update. You can also manually flash it using the file from sammobile.com
    10-22-2017 07:41 PM
  4. Rukbat's Avatar
    If it's already upgraded to Nougat (Android 7), that's it - there probably won't be any further updates. If not, you'll eventually get Nougat from Samsung - maybe around the time the carriers are sending Oreo out - or later.

    AT&T doesn't have the TMobile ROM, so they can't send it to you. And you're not a TMobile customer, so TMobile doesn't have you on their list. So it has to come from Samsung, and you'll probably have to request it manually from Settings.
    10-23-2017 12:12 PM

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