1. Billy Stephenson's Avatar
    What are the lines of the bottom of the screen from? It isnt very noticible, if at all on a light colored or white background. But on a darker colored background or with the brightness turned up it's a lot more noticible.

    Is there anyway to fix this without replacing the screen? I just got this phone a week ago 😣😓

    Added the last 2 pictures, taken with my wifes s7. I realized you guys probably can't see them when I take a screenshot. Didnt even notice all the other lines. Super bummed right now
    Attached Thumbnails Please help, Lines at bottom of screen-screenshot_20171126-005528.jpg   Please help, Lines at bottom of screen-screenshot_20171126-005234.jpg   Please help, Lines at bottom of screen-resized_20171126_012203.jpeg   Please help, Lines at bottom of screen-resized_20171126_012034.jpeg  
    11-26-2017 01:07 AM
  2. kct1975's Avatar
    Personally I would guess that the LCD screen is either damaged or defective.

    Since you stated that you just got the phone, it should still be under manufacturer warranty.

    So you should have at least a couple of choices.

    You can contact the phone manufacturer and either try to get the LCD screen replaced or the phone replaced.
    11-26-2017 07:14 AM
  3. Billy Stephenson's Avatar
    Unfortunately I purchased the phone second had and the original purchased (friend) got it just over a yr ago. So it's out of warranty now. Guess I'll just try seller it as is, get another and take a bit of a loss
    11-27-2017 12:34 AM
  4. kct1975's Avatar
    Unfortunately I purchased the phone second had and the original purchased (friend) got it just over a yr ago. So it's out of warranty now. Guess I'll just try seller it as is, get another and take a bit of a loss
    Sorry to hear about that

    If you want to do so, I would personally recommend contacting the Manufacturer at the very least and letting them know.

    The manufacturer might at least be willing to either fix the screen at no charge or at a discount.

    The option would be to take the phone to a local repair shop and see what they might charge.

    Sorry to hear about your problems.

    Good Luck with the resolution.
    12-01-2017 06:47 PM

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