1. marc bookmark's Avatar
    I have a Samsung Note 5. It working fine. I took it out of my pocket and the screen was black. Ive done every possible reset combo known to man. It charges. I do not hear sounds. Blue light turns to purpilish when charged and mite importantly i get a bright green flicker that almost circumferences the entire screen. Hope im not being to vague. Read and seen every youtube video before. First time on the firum. Please dont eat me up. Thank you so much.
    10-20-2019 01:01 PM
  2. marc bookmark's Avatar
    I apologize for my poor grammar and thanks again for any help that can be offered.
    10-20-2019 01:06 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Unfortunately, it sounds like a hardware failure -- the blue LED light is typically a bad sign. You'd have to bring it to a repair shop if the phone is important to you; otherwise, look into getting a new phone. Sorry!
    10-20-2019 01:17 PM
  4. marc bookmark's Avatar
    Thank you for such a quick response. I was hoping to hand that phone down to my kid. Most importantly I'll be missing the pictures that were stored on it. But I really appreciate your quick response. Thanks again have a great day!
    10-20-2019 01:53 PM
  5. marc bookmark's Avatar
    Wierd thing though. Once in a while when I connect it to my PC it will bring up a prompt screen for a moment. But then no response. Any chance my data is still there? Thank you so much for any info again.
    10-20-2019 02:00 PM
  6. B. Diddy's Avatar
    A bricked phone can still register as something when connected to PC via USB. The data is probably still there, but you'd have to bring it to a data recovery specialist to get it (which can cost hundreds of dollars, even over $1000 in some cases).
    10-20-2019 02:12 PM
  7. marc bookmark's Avatar
    Ouch. Was worried about that. Guess those memories are lost. Always be in my head though. Just wish I could share them. Technology is an amazing thing, but crushing at some times. Thanks again for your support and response. Much appreciated!
    10-20-2019 02:36 PM
  8. B. Diddy's Avatar
    Sure thing! Sorry about the data loss. Just in case, check your Google Photos in the cloud, or your Samsung Cloud, just in case you had the photo backup option turned on for either one. For Google photos, just go to photos.google.com on your computer browser to see if they're there. I'm not familiar with Samsung Cloud, so I'm not sure how to check there, though.
    10-20-2019 05:05 PM

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