09-04-2016 10:22 AM
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  1. msm0511's Avatar
    They always take at least a week turnaround.
    Thanks. That's good to know. Doesn't make me any happier, and I'll prolly not order from them again unless the skin is amazing. Still makes me feel a little better though.
    08-24-2016 08:48 PM
  2. anon(782252)'s Avatar
    Thanks. That's good to know. Doesn't make me any happier, and I'll prolly not order from them again unless the skin is amazing. Still makes me feel a little better though.
    Yeah, I guess I'll wait on it at this point but they shouldn't be charging cards and sitting on the money for a week before shipping.

    I'll be reporting them to my Visa card for violating the merchant agreement and probably never doing business with them again.

    They never replied to me on Twitter.

    Edit: finally got a reply. Talking to them in DM now.
    08-24-2016 09:50 PM
  3. msm0511's Avatar
    Yeah, I guess I'll wait on it at this point but they shouldn't be charging cards and sitting on the money for a week before shipping.

    I'll be reporting them to my Visa card for violating the merchant agreement and probably never doing business with them again.

    They never replied to me on Twitter.
    My charge is pending, so I haven't been charged yet. I do find it disconcerting that neither of us heard back using 2 different forms of communication.
    08-24-2016 10:01 PM
  4. anon(782252)'s Avatar
    My charge is pending, so I haven't been charged yet. I do find it disconcerting that neither of us heard back using 2 different forms of communication.
    Made an edit. They are checking on my order via Twitter DM.
    msm0511 likes this.
    08-24-2016 10:05 PM
  5. msm0511's Avatar
    Made an edit. They are checking on my order via Twitter DM.
    Let me know what they say.
    anon(782252) likes this.
    08-24-2016 10:05 PM
  6. anon(782252)'s Avatar
    Let me know what they say.
    Well I guess it takes more than 2 hours to check on the order. Maybe they will reply tomorrow. I saw a couple other people tweeting at them as well about late orders.
    08-25-2016 12:03 AM
  7. msm0511's Avatar
    Well I guess it takes more than 2 hours to check on the order. Maybe they will reply tomorrow. I saw a couple other people tweeting at them as well about late orders.
    Thanks for the update! I guess we'll just have to wait and see.
    08-25-2016 12:07 AM
  8. anon(782252)'s Avatar
    Thanks for the update! I guess we'll just have to wait and see.
    Still no reply nearly 12 hours later. I just sent them another message asking for an update.
    08-25-2016 09:27 AM
  9. msm0511's Avatar
    Still no reply nearly 12 hours later. I just sent them another message asking for an update.
    I may try and contact them through FB or just call their toll free number when I get a chance. Probably won't get a real person though unfortunately.
    08-25-2016 09:31 AM
  10. anon(782252)'s Avatar
    I may try and contact them through FB or just call their toll free number when I get a chance. Probably won't get a real person though unfortunately.
    I saw a post from the CEO saying that over 50% of their staff are college or graduate students, so probably not full time in many cases. Doesn't justify charging my credit card 4 days ago and still not shipping but could explain their slow ship time and customer service.
    msm0511 likes this.
    08-25-2016 09:47 AM
  11. anon(782252)'s Avatar
    I may try and contact them through FB or just call their toll free number when I get a chance. Probably won't get a real person though unfortunately.
    They replied via DM and said it seems the package shipped already but they can't figure out why the shipping email didn't get sent.

    I replied telling them that my order still says processing and that I have USPS notifications setup for my address and I have nothing originating in Kansas.
    msm0511 likes this.
    08-25-2016 09:53 AM
  12. msm0511's Avatar
    They replied via DM and said it seems the package shipped already but they can't figure out why the shipping email didn't get sent.

    I replied telling them that my order still says processing and that I have USPS notifications setup for my address and I have nothing originating in Kansas.
    Maybe mine has shipped as well, and it's a glitch in their software. Thanks a bunch for the update!!!
    anon(782252) likes this.
    08-25-2016 09:59 AM
  13. anon(782252)'s Avatar
    Maybe mine has shipped as well, and it's a glitch in their software. Thanks a bunch for the update!!!
    No problem. They replied with 'we have you covered '. I asked what that means.
    msm0511 likes this.
    08-25-2016 10:02 AM
  14. msm0511's Avatar
    No problem. They replied with 'we have you covered '. I asked what that means.
    Hopefully I'll get an update from them today via email.
    08-25-2016 10:03 AM
  15. AhemThisGuy's Avatar
    I just ordered from bestskinsever. It'll probably reach me before I get my slickwraps. Lol
    08-25-2016 10:56 AM
  16. anon(782252)'s Avatar
    I just ordered from bestskinsever. It'll probably reach me before I get my slickwraps. Lol
    I'm gonna check them out as well.
    08-25-2016 11:15 AM
  17. anon(782252)'s Avatar
    Hopefully I'll get an update from them today via email.
    So they just sent me an email with tracking number. There's no tracking history for that number so it's just now going out today. So much for their comment that it already shipped.

    Charge posted on my card on Sunday, finally shipped on Thursday but only after blowing them up on Twitter.

    I definitely won't be doing business with them again.
    msm0511 likes this.
    08-25-2016 01:30 PM
  18. anon(782252)'s Avatar
    Hopefully I'll get an update from them today via email.
    Any luck with yours?

    Mine is now in USPS hands, 1st class priority so we'll see how long it takes to get here.
    msm0511 likes this.
    08-25-2016 07:50 PM
  19. msm0511's Avatar
    Any luck with yours?

    Mine is now in USPS hands, 1st class priority so we'll see how long it takes to get here.
    I'm still at work, but no email yet.
    anon(782252) likes this.
    08-25-2016 08:31 PM
  20. anon(782252)'s Avatar
    I'm still at work, but no email yet.
    I would just bet hitting them up on Twitter forced their hand. If you didn't get shipping notification today then that has to be the case.
    msm0511 likes this.
    08-25-2016 09:40 PM
  21. Faded03cobra198p's Avatar
    Got mine in the mail today
    msm0511 and anon(782252) like this.
    08-25-2016 10:13 PM
  22. anon(782252)'s Avatar
    Got mine in the mail today
    When did you order?
    08-25-2016 10:24 PM
  23. AhemThisGuy's Avatar
    Mine finally says shipped..
    msm0511 likes this.
    08-25-2016 10:31 PM
  24. Faded03cobra198p's Avatar
    When did you order?
    Sunday

    You might check XDA for a thread. One the their employees is pretty active over there.
    08-25-2016 11:57 PM
  25. Faded03cobra198p's Avatar
    Sunday
    08-25-2016 11:58 PM
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