10-12-2016 12:43 PM
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  1. Ca_lvn's Avatar
    Well got a email saying my order is processing and they will send tracking when it ships
    09-17-2016 09:50 AM
  2. Savoy's Avatar
    Well got a email saying my order is processing and they will send tracking when it ships yehhh
    I got the same email this morning. I bet they ship out the replacement phones Monday if I was to take an educated guess.
    toenail_flicker likes this.
    09-17-2016 10:17 AM
  3. Ca_lvn's Avatar
    I got the same email this morning. I bet they ship out the replacement phones Monday if I was to take an educated guess.
    Yep me too.....
    toenail_flicker and Savoy like this.
    09-17-2016 10:18 AM
  4. chazglenn3's Avatar
    Well got a email saying my order is processing and they will send tracking when it ships
    Since you blocked out the order number in the email, you might want to do it in the header as well...
    toenail_flicker likes this.
    09-17-2016 11:53 AM
  5. Ca_lvn's Avatar
    Since you blocked out the order number in the email, you might want to do it in the header as well...
    Oops no big tks
    09-17-2016 11:56 AM
  6. Sam_Cohen's Avatar
    I'm at my local sprint store now and they have replacements in stock, i should have my new note 7 in about 1 hour.
    nonie and Delirious D like this.
    09-17-2016 03:02 PM
  7. felloffthetruck's Avatar
    I'm at my local sprint store now and they have replacements in stock, i should have my new note 7 in about 1 hour.
    They closed your thread. Please put up some pictures showing the difference on the new box & manufacture date in that new thread.
    09-17-2016 03:13 PM
  8. Delirious D's Avatar
    I'm at my local sprint store now and they have replacements in stock, i should have my new note 7 in about 1 hour.
    Which state?
    toenail_flicker likes this.
    09-17-2016 03:32 PM
  9. toenail_flicker's Avatar
    Please give your location when you post. It's very helpful.
    09-17-2016 03:50 PM
  10. Sam_Cohen's Avatar
    Just back from my local store in Indianapolis IN with my new note 7, there was a 2 added to the model number and small black square in the lower right corner of the serial number block on the outside of the box (sorry I can't get pictures right now).
    I ordered from Sprint directly over the phone but had no issues trading it in at the local store.
    toenail_flicker and Gray Area like this.
    09-17-2016 04:11 PM
  11. Delirious D's Avatar
    Just back from my local store in Indianapolis IN with my new note 7, there was a 2 added to the model number and small black square in the lower right corner of the serial number block on the outside of the box (sorry I can't get pictures right now).
    I ordered from Sprint directly over the phone but had no issues trading it in at the local store.
    What did you take in? Just the phone?
    09-17-2016 04:13 PM
  12. cinnamin's Avatar
    Just called corporate store they have the replacements, I'm In Pennsylvania they don't have coral blue only black and silver in stock. I called sprint to have my replacement shipped to me. He couldn't guarantee that I would get coral blue though.my 2nd choice was black in case they don't have coral blue.
    He said it would take 3 days.i asked what do I have to send back he said only the phone.
    toenail_flicker likes this.
    09-17-2016 05:02 PM
  13. toenail_flicker's Avatar
    Excellent. Thanks.
    i asked what do I have to send back he said only the phone.
    cinnamin likes this.
    09-17-2016 05:09 PM
  14. Ca_lvn's Avatar
    Just called corporate store they have the replacements, I'm In Pennsylvania they don't have coral blue only black and silver in stock. I called sprint to have my replacement shipped to me. He couldn't guarantee that I would get coral blue though.my 2nd choice was black in case they don't have coral blue.
    He said it would take 3 days.i asked what do I have to send back he said only the phone.
    Good info thanks
    cinnamin likes this.
    09-17-2016 05:10 PM
  15. seajypsy's Avatar
    Sprint stored on Greenbriar Pkwy, Chesapeake VA has replacements. New one has a square on the box. No S sticker and no green battery indicator. Checked out good on the Samsung database and was manufactured on September 8.
    09-17-2016 05:14 PM
  16. Ca_lvn's Avatar
    Sprint.com also has the Note 7 for sale again
    toenail_flicker likes this.
    09-17-2016 05:15 PM
  17. durandetto's Avatar
    My local store in Fenton, MI has them but they don't know how to do the exchange so I have to wait till Monday.
    09-17-2016 05:50 PM
  18. fwinst's Avatar
    My local (well, almost local) expects them in on Monday. I had already scheduled an appointment yesterday, anticipating their arrival. Should have my new phone Monday afternoon. Yay.
    cinnamin likes this.
    09-17-2016 06:03 PM
  19. Ca_lvn's Avatar
    Looks like Sprint is a little ahead of the game so far
    toenail_flicker and cinnamin like this.
    09-17-2016 06:05 PM
  20. purock's Avatar
    Gaithersburg, MD.

    Went to Sprint store and had the replacements. Switch was fairly easy despite not having the "brightest" help. I asked if I could switch colors from the blue to the black and she said not without a restocking fee. I tried a second time and she still said no. I doubt this is really true but I can live with the blue.

    They asked for my box. But they didn't check the contents or anything. I left the charger in the car on purpose. I'm sure I could have gotten away with nabbing the spare pen. She was quite clueless in general.

    Only thing I noticed is the extra "2" in the model name. Checked the IMEI on Samsung's website and it is clean. Time to move on with life!
    09-17-2016 06:51 PM
  21. rdcrds's Avatar
    Well still no tracking number from advanced exchange team. Not that i want it fast cause i do not need it this moment but kinda stupid they're selling them on sprint.com but not replaced our recalled ones and have not sent a tracking number yet. I would think that would be 1st order before selling them on sprint.com
    msndrstood likes this.
    09-17-2016 07:02 PM
  22. toenail_flicker's Avatar
    I got my confirmation. Waiting for shipping notice now.
    Well still no tracking number from advanced exchange team. Not that i want it fast cause i do not need it this moment but kinda stupid they're selling them on sprint.com but not replaced our recalled ones and have not sent a tracking number yet. I would think that would be 1st order before selling them on sprint.com
    09-17-2016 07:34 PM
  23. Ca_lvn's Avatar
    I got my confirmation. Waiting for shipping notice now.
    Was that for a new purchase or a replacement ?
    09-17-2016 07:36 PM
  24. unitedflow's Avatar
    got mine at the cooperate store in Milwaukee
    shaimere likes this.
    09-17-2016 07:40 PM
  25. toenail_flicker's Avatar
    Replacement. In fairness I've called (per Sprint, and an exaggeration, I think) 14 times over the last two weeks. And have a person working on it for me today. This was the final result of her actions.
    Was that for a new purchase or a replacement ?
    09-17-2016 07:43 PM
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