10-12-2016 12:43 PM
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  1. Ca_lvn's Avatar
    Boxed up for return, the new Note 7 works so good no need for delay, 2 original boxes full of accessories and s-pen for me tks Samsung, also received my $10 SP Gift Card after paying for dinner tonight.
    Rustler5150 likes this.
    10-04-2016 09:13 PM
  2. Ronald Rivera1's Avatar
    Just wondering, did you keep the box and accessories? Nothing else could fit in that box. Wonder if they'll charge you or anything?
    10-05-2016 10:34 AM
  3. Ca_lvn's Avatar
    Just wondering, did you keep the box and accessories? Nothing else could fit in that box. Wonder if they'll charge you or anything?
    We're going to find out, hopefully not
    10-05-2016 11:01 AM
  4. Ronald Rivera1's Avatar
    Yea, probably just gonna send the phone. If they want the accessories, they'll have to send me another box. The sprint customer service rep didn't know. Imagine that.
    10-05-2016 11:11 AM
  5. Ca_lvn's Avatar
    And the directions are sketchy says if they sent you a charger to return and also remove Sim and memory card.
    10-05-2016 11:40 AM
  6. demonic_crow's Avatar
    My store said i have to be on a waiting list so who knows how long that will be.
    10-05-2016 11:57 AM
  7. lkramer18's Avatar
    Ok..hope this is in the right area.
    Any info is appreciated.

    Had the first N7. Called AET to get my replacements. While waiting, I swapped them out at a Corp store (I have 2). I told the rep I ordered from the AET team and he said that it was taken care of. When I got home, I called Sprint and told them I had just swapped the phones out and that I need them NOT to send me any phones out. Again, I was told not to worry, it was taken care of. This was 2 weeks ago. This morning we woke up to text messages saying the phones were shipped with UPS shipping numbers. Now the wife is freaking out because she knows they are going to try to charge us for these 2 new phones.

    Has anyone else gone or is going through this wreak of a recall?
    Exact same thing happened to me. Got the text on Sunday. UPS just showed up with my "replacement". I refused the delivery and he took it back. Hopefully I am thru with this debacle.
    10-05-2016 01:57 PM
  8. Busari Opeyemi Ahmad's Avatar
    Who knows when the fixed Note 7 will be arriving?
    10-05-2016 02:48 PM
  9. Adaboy's Avatar
    I ordered my replacement two weeks ago this past Sunday and it will arrive today via UPS by the end of the day. I got the shipping notification this morning after it arrived in town (Lubbock, Tx). Finally to get this all behind me and get my phone setup the way I want it for the next two yrs!
    10-05-2016 04:24 PM
  10. Ca_lvn's Avatar
    Yeal felt good to drop the old one off at the local ups store, new 7 is running strong
    Adaboy likes this.
    10-05-2016 04:26 PM
  11. ab304945's Avatar
    Just got mine Deliver today

    The return kit you only had to return your phone not the assessories and you have A ceramic fiber coated box to put it in . Groundship via u p s
    gregg6942 and Adaboy like this.
    10-05-2016 06:48 PM
  12. Ronald Rivera1's Avatar
    And the directions are sketchy says if they sent you a charger to return and also remove Sim and memory card.
    So, I called one of the corporate stores and the girl was adamant that all they needed back was the phone. I told her, great, I could use an extra cord and other accessories. I think Samsung just wants to please everyone and get this fiasco behind them.
    10-05-2016 07:23 PM
  13. Ca_lvn's Avatar
    So, I called one of the corporate stores and the girl was adamant that all they needed back was the phone. I told her, great, I could use an extra cord and other accessories. I think Samsung just wants to please everyone and get this fiasco behind them.
    I'm sure any thing extra just gets trashed or recycled, they just got the phone from me, done with that.
    Also called sprint and asked for the $25 dollar credit they quickly obliged and said it wouldn't show on my account until tomorrow
    Adaboy likes this.
    10-05-2016 07:29 PM
  14. Ronald Rivera1's Avatar
    I'm sure any thing extra just gets trashed or recycled, they just got the phone from me, done with that.
    Also called sprint and asked for the $25 dollar credit they quickly obliged and said it wouldn't show on my account until tomorrow
    Also, got approved for the vr goggles. So, that's another bonus. I already got the memory card free.
    10-05-2016 07:32 PM
  15. Ca_lvn's Avatar
    Also, got approved for the vr goggles. So, that's another bonus. I already got the memory card free.
    Just for fun used the new packing slip as a receipt to apply for a second memory card, well wait and see what happens with that
    10-05-2016 07:51 PM
  16. chazglenn3's Avatar
    Just for fun used the new packing slip as a receipt to apply for a second memory card, well wait and see what happens with that
    I just did the same thing, but trying for the Gear VR
    10-05-2016 08:58 PM
  17. ab304945's Avatar
    I just did the same thing, but trying for the Gear VR
    How do you do it. It says the note7 promo is over
    10-06-2016 07:13 AM
  18. chazglenn3's Avatar
    In the pull down for the phone that you purchased, select "other". Fill out the rest of the form as usual. And I just checked and my submission was approved...preparing for shipment! Score!
    10-06-2016 08:49 AM
  19. Ca_lvn's Avatar
    Yeal mine is approved too yeah, I filled up my last memory card with pics from a old flash drive.
    Also called sprint yesterday to ask for the $25 credit and they quickly said OK yeah, so now this moring I have a $50 credit not sure what happened there but not going to ask, maby one was from the AET, and the phone is working great. So far so good
    10-06-2016 09:27 AM
  20. Ca_lvn's Avatar
    In the pull down for the phone that you purchased, select "other". Fill out the rest of the form as usual. And I just checked and my submission was approved...preparing for shipment! Score!
    See notes below
    10-06-2016 09:29 AM
  21. Ca_lvn's Avatar
    Just got a fedx tracking number when I checked it it was for my last memory card delivered on the 17th September so this did not work.
    10-06-2016 09:52 AM
  22. NotAnAppleGuy's Avatar
    Just got a fedx tracking number when I checked it it was for my last memory card delivered on the 17th September so this did not work.
    This is gonna be interesting....
    Attached Thumbnails Sprint Note 7 Recall Thread-1925.jpg  
    10-06-2016 09:54 AM
  23. hopefulfarm's Avatar
    I called Sprint's Telesales today to see if I could upgrade to the N7, and she said telesale does not have any access to ordering the Note 7. They're directing people into the stores.

    This doesn't help me because I want to keep on my legacy 2 year plan, so that means I can't upgrade in a store. Annoying.


    EDIT:

    Wow, I just called the nearest Sprint store. Morons. He said "we don't have any Note 7s in stock, and probably won't until next year."

    uhh, wow.

    Google reviews on that store bring up at least one review with: "The people who work here are some of the dumbest I've ever seen."
    10-06-2016 10:32 AM
  24. chazglenn3's Avatar
    This is gonna be interesting....
    You probably will get it today or tomorrow. Mine was already on the truck for delivery when I got that tracking number from Sprint.
    10-06-2016 10:59 AM
  25. chazglenn3's Avatar
    Just got a fedx tracking number when I checked it it was for my last memory card delivered on the 17th September so this did not work.
    No tracking number for me yet. I got the Gear Fit 2 the first time and the Gear VR this time so I'm still hopeful.
    10-06-2016 11:01 AM
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