10-12-2016 12:39 PM
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  1. miyanc's Avatar
    So can we pre-order the Pixel, using the upgrade, from Best Buy to take advantage of the free Chromecast and $100 gift card?
    Is that in addition to the daydream view?
    10-11-2016 04:04 PM
  2. keepnitreel's Avatar
    For verizon users, i got a refund from verizon for my note 7 and then went to best buy for the s7 edge. You get a free TV and then you can also apply for the gear vr/sd card promo.
    The Samsung promo end date for purchase said 10/9. Did they expand the date range?
    10-11-2016 04:17 PM
  3. ikarmag's Avatar
    I was looking at Best Buy's site and it is showing the free TV for S7 or S7 Edge. There are no Edge's in stock though.
    10-11-2016 04:20 PM
  4. jackash0912's Avatar
    For verizon users, i got a refund from verizon for my note 7 and then went to best buy for the s7 edge. You get a free TV and then you can also apply for the gear vr/sd card promo.
    How do you get the TV? I don't see anything on the mobile site
    10-11-2016 04:35 PM
  5. ikarmag's Avatar
    When you look at all the Samsung phones you see "Included Free: 1 item" and if you click on that it says "Samsung - 32" Class (31.5" Diag.) - LED - 720p - Smart - HDTV - Black"
    jackash0912 likes this.
    10-11-2016 04:50 PM
  6. lookingforwardfromhere's Avatar
    When you look at all the Samsung phones you see "Included Free: 1 item" and if you click on that it says "Samsung - 32" Class (31.5" Diag.) - LED - 720p - Smart - HDTV - Black"
    I tried to order on line the tv is automatically added to your cart. But they dont have the color I want in store near me.
    10-11-2016 05:02 PM
  7. DasWindows's Avatar
    The Samsung promo end date for purchase said 10/9. Did they expand the date range?
    Nope just saw that now. But they should expand the date.
    10-11-2016 05:04 PM
  8. DasWindows's Avatar
    When you look at all the Samsung phones you see "Included Free: 1 item" and if you click on that it says "Samsung - 32" Class (31.5" Diag.) - LED - 720p - Smart - HDTV - Black"
    Definitly not an over the top tv, but it's free and it's a tv.
    10-11-2016 05:05 PM
  9. Allnicksgone's Avatar
    I tried to order a replacement, but it wasn't allowing me to keep my unlimited data. Chatting with rep was almost comical.
    https://uploads.tapatalk-cdn.com/2016...cae4adf47f.jpg

    https://uploads.tapatalk-cdn.com/2016...8b5a0c13f9.jpg
    I called and I'm on hold with Verizon. She offered to send me another note 7. I had to explain that the replacement phone is also being recalled....

    I'm off the phone. They cannot exchange my phone without losing my current plan. I have to keep using the Note 7.
    10-11-2016 05:24 PM
  10. Jewels81's Avatar
    I ordered the iphone7 plus black matte 256gb. Did overnight. Supposed to be delivered tomorrow by 8pm. Figured I'll give note7 a shot til the note8 comes out
    10-11-2016 05:26 PM
  11. Jewels81's Avatar
    Lmao I meant iPhone7 not note7
    10-11-2016 05:27 PM
  12. wcourtois's Avatar
    Free VZW Message: Samsung has announced that the Galaxy Note7 will no longer be sold for safety reasons. We strongly recommend that you power down and exchange your Note7 for another device of your choice. You can exchange your Samsung Galaxy Note7 at go.vzw.com/note7faq. Exchanging your Note7 online instead of visiting a Verizon store will be your most efficient way to get a new device.

    So far they only "strongly recommend" exchanging it? Think I'm gonna hold out as long as it's not mandatory and still works.
    10-11-2016 05:49 PM
  13. Stillmorningrise's Avatar
    Well it's been a long day of dealing with Verizon. I went to the corporate store this morning to return our 2 note 7's and decided to go with the iPhone7 plus (since I'm done with Samsung for awhile). Verizon had to ship me the iPhone's since they weren't in stock. Interestingly though, the rep told me the store does not want the phones back, and that they are "ours to do with as we please". So after the transaction, I left and got home and realized they never said anything about getting the full refund for the note 7's (that we paid for with the contract price already).

    I call Verizon customer support to make sure I'm still getting my refund, and he was shocked to hear that the store would not accept our phones back since they are considered to be a "hazard". He did some research and said we'll be getting a "special box" in the mail to ship back the devices to Verizon, once they receive them we will be getting the full refund.

    Oh it was also a nightmare getting my $25 bill credit, that's another story. Sorry Samsung, I'm no longer a diehard supporter.
    Carlo Villa likes this.
    10-11-2016 05:52 PM
  14. Laura Crusader's Avatar
    I called and I'm on hold with Verizon. She offered to send me another note 7. I had to explain that the replacement phone is also being recalled....

    I'm off the phone. They cannot exchange my phone without losing my current plan. I have to keep using the Note 7.
    Jesus Christ. All around hot mess.
    Carlo Villa likes this.
    10-11-2016 06:04 PM
  15. Allnicksgone's Avatar
    Jesus Christ. All around hot mess.
    Trying twitter now. Looked promising at first, then this.



    Basically, if i want to keep the plan my Note 7 is on, I have to pay more than double what I originally paid for it.
    10-11-2016 06:21 PM
  16. eshropshire's Avatar
    I talked to a chat rep that said they knew nothing about how VZ would handle this, and they said to call a store. I called the store and they said they haven't received any information either.

    At this point I think the phone I want is an Asus, which is GSM so not supported by VZ. I'm hoping I can just return the phones for refund instead of exchange and move on from all this when the new Asus Zenfones come out.
    Does ASUS support VoLTE and the Verizon LTE bands?
    10-11-2016 06:50 PM
  17. byrds8's Avatar
    Too bad Verizon is charging customers the upgrade price and fees until the phone is returned. I personally dont have $300+ laying around for them to hold on to. This is ridiculous.
    haganjeff and Carlo Villa like this.
    10-11-2016 07:02 PM
  18. golfergirl13's Avatar
    For verizon users, i got a refund from verizon for my note 7 and then went to best buy for the s7 edge. You get a free TV and then you can also apply for the gear vr/sd card promo.
    In order to get the TV, do you need to pay the s7 edge in full or can you do the payment plan. Sorry, never bought a phone at best buy.
    jackash0912 likes this.
    10-11-2016 07:05 PM
  19. Allnicksgone's Avatar
    10-11-2016 07:05 PM
  20. DatsyukianDeke's Avatar
    If i return it for a refund and use my old phone will will my upgrade reset so thst I can use it? Would rather wait to see if a better phone comes out next year.
    10-11-2016 07:08 PM
  21. trucksmoveamerica#AC's Avatar
    Well it's been a long day of dealing with Verizon. I went to the corporate store this morning to return our 2 note 7's and decided to go with the iPhone7 plus (since I'm done with Samsung for awhile). Verizon had to ship me the iPhone's since they weren't in stock. Interestingly though, the rep told me the store does not want the phones back, and that they are "ours to do with as we please". So after the transaction, I left and got home and realized they never said anything about getting the full refund for the note 7's (that we paid for with the contract price already).

    I call Verizon customer support to make sure I'm still getting my refund, and he was shocked to hear that the store would not accept our phones back since they are considered to be a "hazard". He did some research and said we'll be getting a "special box" in the mail to ship back the devices to Verizon, once they receive them we will be getting the full refund.

    Oh it was also a nightmare getting my $25 bill credit, that's another story. Sorry Samsung, I'm no longer a diehard supporter.
    The gift card is if you get the s7 or s7 edge. Since you went with iPhone the card doesn't apply. Great that you got it anyway
    10-11-2016 07:50 PM
  22. dp2016's Avatar
    Well, this really sucks. Really liked the Note 7, but that Verizon text really bummed me today. I went online and ordered an S7 edge to replace the Note 7. The Black ones are on back order, and my email confirmation said it would ship by 10/14.
    Carlo Villa likes this.
    10-11-2016 08:08 PM
  23. jackash0912's Avatar
    In order to get the TV, do you need to pay the s7 edge in full or can you do the payment plan. Sorry, never bought a phone at best buy.
    Wondering this same question
    10-11-2016 08:27 PM
  24. Jedi_master's Avatar
    I just got mine last week and it works great, charges fast or slow with no issues. I don't want a different phone!! If I keep it will Samsung really turn it off by remote??
    10-11-2016 08:28 PM
  25. umpatel's Avatar
    Some discussion in XDA about free upgrade if you got Note 7 for veirzon.

    Login to your account to upgrade free!

    YMMV
    10-11-2016 08:30 PM
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