10-12-2016 12:39 PM
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  1. trucksmoveamerica#AC's Avatar
    I just got a text from Verizon about the recall https://uploads.tapatalk-cdn.com/2016...07b9ce87c5.jpg


    Verizon is making it official finally.
    09-04-2016 01:45 PM
  2. truckinwithmydroid's Avatar
    https://uploads.tapatalk-cdn.com/2016...692ca4a9b7.jpg

    Verizon is making it official finally.
    Yea except it says return to the store you bought from ,I bought it on the website.
    09-04-2016 01:53 PM
  3. Shamshi-Adad's Avatar
    Verizon is making it official finally.
    I just got that message too. Message doesn't say what people who pre-ordered at MyVerizon.com should do. No worries though cause at least VZW is taking national, unified, public action.

    Peace. Alan
    09-04-2016 02:05 PM
  4. Viscomi4444's Avatar
    Am i the only one that notices the text message doesn't say when they'll get the new note7's and if we can exchange for another? All it says is we can exchange it doe a different phone.
    09-04-2016 02:12 PM
  5. skatergirl's Avatar
    And Verizon is still telling people who ask that the recall is 100 percent voluntary. I don't think until they get the replacement phones in hand that we will hear much else ... especially from Verizon.
    09-04-2016 02:19 PM
  6. felloffthetruck's Avatar
    And what do you do if you purchased it from Verizon online? Still exchange at the store or will they ship you a new one?
    09-04-2016 02:27 PM
  7. Jvazquez930's Avatar
    And what do you do if you purchased it from Verizon online? Still exchange at the store or will they ship you a new one?
    It looks like everything needs to be done in store. I called Verizon and rep told me they won't send me a box. Cheapos
    09-04-2016 02:28 PM
  8. left4dead's Avatar
    For us VZW N7 owners, we have until September 30th to do an exchange. Why the rush???

    Chill and use your Note 7 worry free because even if your device has a cracked screen or been damaged due to a drop, Verizon will take it back and replace it when they receive their new shipments of the N7.

    Don't understand why some folks are panicking. You're Note is not going to explode.
    09-04-2016 02:36 PM
  9. felloffthetruck's Avatar
    It looks like everything needs to be done in store. I called Verizon and rep told me they won't send me a box. Cheapos
    The replacements are not coming in full retail packaging?
    09-04-2016 02:38 PM
  10. Evil Hamster's Avatar
    If they shipped my 256G memory card can I keep it if I return my phone? My Note 4 is still a great phone and apparently will work with the bigger card.
    09-04-2016 02:39 PM
  11. SarahGN's Avatar
    If they shipped my 256G memory card can I keep it if I return my phone?
    Yes.
    09-04-2016 02:48 PM
  12. delynnie's Avatar
    Yea except it says return to the store you bought from ,I bought it on the website.
    And I bought Mine, and my Hubby's in Oregon, and Live in Southern California! Do I have to actually take a trip back to Oregon, or can I swap them out for new note 7's at my local Verizon Store when they become available?
    09-04-2016 02:55 PM
  13. Evil Hamster's Avatar
    I called Verizon and the guy said they have replacements in stock already. The reason they aren't selling new Note 7 is because they are using their current stock for replacements. I bought mine online and he said to bring it to any corporate store to exchange.
    09-04-2016 03:06 PM
  14. Strong_Genetics's Avatar
    I called Verizon and the guy said they have replacements in stock already. The reason they aren't selling new Note 7 is because they are using their current stock for replacements.
    So we're u able to order your replacement?
    09-04-2016 03:06 PM
  15. noordzy77's Avatar
    The language in their message is extremely ambiguous. As it currently sounds it almost reads like they don't plan on restocking it. That is very concerning to me.
    09-04-2016 03:07 PM
  16. jgraves1107's Avatar
    Samsung has an app to test the battery for the Note 7. I just can't find it anywhere. They were supposed to send it to carriers to check the phones. That was in the video when they did the recall announcement.
    09-04-2016 03:07 PM
  17. SarahGN's Avatar
    And I bought Mine, and my Hubby's in Oregon, and Live in Southern California! Do I have to actually take a trip back to Oregon, or can I swap them out for new note 7's at my local Verizon Store when they become available?
    Was it a corporate store? If not, you have to take it back the VAR/VPR you bought it from but they may be able to do it by mail.
    09-04-2016 03:12 PM
  18. SarahGN's Avatar
    The replacements are not coming in full retail packaging?
    No one knows yet, but I wouldn't be surprised if they don't.
    09-04-2016 03:13 PM
  19. SarahGN's Avatar
    And Verizon is still telling people who ask that the recall is 100 percent voluntary.
    IT IS. That simply means that this is not a government imposed recall.
    09-04-2016 03:14 PM
  20. Evil Hamster's Avatar
    So we're u able to order your replacement?
    Not yet. The nearest corporate store is in the mall 25 mines away. It's not that big a deal to me so I'll wait until Wednesday when I'll be in that area anyways.
    09-04-2016 03:21 PM
  21. Evil Hamster's Avatar
    IT IS. That simply means that this is not a government imposed recall.
    Yea, it's 100% voluntary for Samsung. Kind of nice they're getting ahead of the problem instead of waiting for the government to force it.
    09-04-2016 03:22 PM
  22. SarahGN's Avatar
    Yea, it's 100% voluntary for Samsung. Kind of nice they're getting ahead of the problem instead of waiting for the government to force it.
    Agreed, if anything my confidence in Samsung has increased. HTC and LG would have never done this, neither would Apple.
    09-04-2016 03:26 PM
  23. Strong_Genetics's Avatar
    More info...looks like we can get our phones shipped next week http://forums.androidcentral.com/e?l...token=Jf3g0qzP
    09-04-2016 03:27 PM
  24. daisyd1224's Avatar
    I thought they wouldn't have the new ones with good batteries until next week at the earliest? I wouldn't trade yet. That sounds like misinformation.
    09-04-2016 03:29 PM
  25. delynnie's Avatar
    Was it a corporate store? If not, you have to take it back the VAR/VPR you bought it from but they may be able to do it by mail.
    It was from a Premium Verizon Retailer.. Not an Authorized Retailer!
    09-04-2016 03:34 PM
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