trucksmoveamerica#AC
Trusted Member
My only concern at the moment is if everyone's local carriers will have enough stock to cover not only in store purchases, but also people who pre-ordered online.
My only concern at the moment is if everyone's local carriers will have enough stock to cover not only in store purchases, but also people who pre-ordered online.
could be awhile, sounds like they are going to replace current note 7s before selling to new customers.I've been overseas for work so I'm late to the game in buying a note 7. I'm back and I went to a corporate store today to look at the phone and ask when they would get new stock for me to purchase. They didn't have any note 7s on display and have sent back all their old stock. They expect to have the new stock next week and maybe end of the week at the earliest...
It will be interesting to see if the replacement phones come in retail packaging with all of the accessories or if you will just be able to exchange your phone for another phone like what happens at Apple when you do a warranty exchange.could be awhile, sounds like they are going to replace current note 7s before selling to new customers.
The fact that nothing has been said about online customers has been frustrating though.
A Verizon corporate store is one that says Verizon wireless and sits in its own building right. Authorised retailers are places like best buy right?
They say authorized or premium retailer usually below the Verizon wireless sign.
A Verizon corporate store is one that says Verizon wireless and sits in its own building right. Authorised retailers are places like best buy right?
No Best Buy is a 3rd party retailer. Verizon Authorized and Premium Retailers look deceptively like Verizon corporate stores but they are franchises.
I would wait until after the holiday to call.Thanks. I just looked up a corporate store and dang it like 5 hours away. So I guess the store i usually go to is a authorized or premium store. I know I'll have to wait and see or call this store that i usually deal with to see if they will take it back and give me a new one when available. If they won't cause i preordered it then i guess I'm going to have to do thru mail cause I ain't driving 5 hours to a corporate store lol.
I would also require a signature when you send that package, and make sure you pay for $900 of insurance, if it gets damaged or lost in shipping it will be back on you, specially if it gets lost. And don't waste time sending the phone back and at least use priority shipping so seller has the option of returning the phone if they wish to do that route.Yea I bought it thru swappa, if I said ebay I apologize. Like i said I called Samsung and Verizon got same answer both said they couldn't help me I was on the phone like 45mins staking my claim it's a global recall shouldn't matter how you got it. Contacted seller thru swappa the sellers page where also the admin chimed in and read there policy that was also the case said it was sellers best interested to refund money. Seller said he would refund money but send phone 1st. Admin of swappa said to file a claim thru PayPal to protect myself so I contacted PayPal told them sceniro they said I'm covered my disputed claim excluated to a claim. Seller has 14 days to respond if no response when he responds I'll send phone back with tracking give tracking to PayPal I'll get money back if no response in 14 days I keep phone and still get money back.
Here is a form to fill out for the recall. Worth a shot.Yea I bought it thru swappa, if I said ebay I apologize. Like i said I called Samsung and Verizon got same answer both said they couldn't help me I was on the phone like 45mins staking my claim it's a global recall shouldn't matter how you got it. Contacted seller thru swappa the sellers page where also the admin chimed in and read there policy that was also the case said it was sellers best interested to refund money. Seller said he would refund money but send phone 1st. Admin of swappa said to file a claim thru PayPal to protect myself so I contacted PayPal told them sceniro they said I'm covered my disputed claim excluated to a claim. Seller has 14 days to respond if no response when he responds I'll send phone back with tracking give tracking to PayPal I'll get money back if no response in 14 days I keep phone and still get money back.
I'm just wondering if these "New" Note 7's will be nothing more then the original stock (returned by carriers) that has been ripped open and the battery swapped out by Samsung?
I sure don't want a refurbished POS that I paid $850. for. :-\
It will be interesting to see if the replacement phones come in retail packaging with all of the accessories or if you will just be able to exchange your phone for another phone like what happens at Apple when you do a warranty exchange.
Please let us know how that works for you?
I believe that you will be switching same for same, both with faulty batteries.