10-12-2016 12:39 PM
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  1. noordzy77's Avatar
    You'll be sorry. The iPhone 6s Plus was about 4-5 phones ago for me. Was so glad to get rid of that POS.

    With the iPhone you will think your back in the 1980's again.
    Legitimate question... How the hell are you going through 5 phones in that amount of time??
    09-08-2016 07:08 PM
  2. daisyd1224's Avatar
    Verizon did, have no idea what he is talking about.
    He meant on the phone I have now I think. He's right.
    09-08-2016 07:11 PM
  3. bassjo's Avatar
    So I just got off the phone with VZW customer support asking about when to expect a replacement for my Note 7. The first CSR said in order for me to be considered for a replacement I'd have to do a "temporary" swap until the "New" Note 7's are available. I questioned this and she connected me with her supervisor who told me that no "loaner" phones were going to be issued and my options were as follows:

    (a) Up until the 30th return the device and exchange it for another device and when the "New" Note 7's are available return the device I swapped my current Note 7 out with for the new one.

    (b) Opt in to the voluntary recall by returning my Note 7 and return to my old device (which I no longer have)

    (c) Do nothing and whatever happens is on me.

    Whiskey Tango Foxtrot!
    09-08-2016 07:12 PM
  4. felloffthetruck's Avatar
    Legitimate question... How the hell are you going through 5 phones in that amount of time??
    Had the iPhone 6s Plus, LG V10, Note 5, Galaxy S7 Edge (both silver & black), Regular S7 and now the Note 7.
    I guess it was a little more then 5 different phones in past several months.
    09-08-2016 07:19 PM
  5. felloffthetruck's Avatar
    He meant on the phone I have now I think. He's right.
    What phone do U have now?
    09-08-2016 07:20 PM
  6. noordzy77's Avatar
    Had the iPhone 6s Plus, LG V10, Note 5, Galaxy S7 Edge (both silver & black), Regular S7 and now the Note 7.
    I guess it was a little more then 5 different phones in past several months.
    That's what I mean though. Do you keep 6 or 7 lines so you have so many upgrades?
    09-08-2016 07:28 PM
  7. daisyd1224's Avatar
    What phone do U have now?
    Exchanged for moto z force. It's not a note 7 that's for sure but it's a good solid phone. The mods are pretty awesome. No lag at all. But I have to relearn stuff I forgot. I been with Samsung 5+ years so it's a bit different. Almost simplistic.
    09-08-2016 07:28 PM
  8. daisyd1224's Avatar
    But just for the record if I didn't live alone and have anxiety issues I would love to have just took a chance with the note. I really thought long and hard about what to do. Nobody should stress over their cell phone. It wasn't fun anymore. It was a thing of stress. But that's just me. I may trade back or I may wait. I know eventually I'll have another note.
    09-08-2016 07:32 PM
  9. Kelly Kearns's Avatar
    I will be retuning mine. Last night it said I had 64 percent left on my battery it was sitting beside me on the table then it died the battery said 0 when I plugged it in the same thing today, the last time I looked it was at 77 when I got home almost 2 hours later it was dead again. Yep I will be getting the new note,
    That is an odd thing we have been seeing more and more of on the forums. I wondered with the first one of this was a sign of the battery problem..
    09-08-2016 07:34 PM
  10. ibcop's Avatar
    But just for the record if I didn't live alone and have anxiety issues I would love to have just took a chance with the note. I really thought long and hard about what to do. Nobody should stress over their cell phone. It wasn't fun anymore. It was a thing of stress. But that's just me. I may trade back or I may wait. I know eventually I'll have another note.
    I know what you mean with having to relearn - I have a T2 I use from time to time and have trouble with the on screen buttons.
    09-08-2016 08:33 PM
  11. JoBudden's Avatar
    Speaking of the iPhone 6s plus. My cousins 6 month old phone died on her this morning. Will not come on. Took it to the apple store. They say they will not replace it because the frame is bent. Those phones should have been recalled lol. But nah not apples phones


    I've been checking this thread. But still not having any problem with mine. I wireless charge. I wake up in the morning and the phone isn't even remotely warm.
    09-08-2016 08:41 PM
  12. maf113's Avatar
    So just for fun I called Verizon also. I knew I got the sharpest one of the litter when he told me that the replacement phones would be in on the 31st. I saud lyou mean I have to wait till Oct 31st and he said the 31st of this month.
    09-08-2016 09:15 PM
  13. Jvazquez930's Avatar
    So just for fun I called Verizon also. I knew I got the sharpest one of the litter when he told me that the replacement phones would be in on the 31st. I saud lyou mean I have to wait till Oct 31st and he said the 31st of this month.
    No way lol
    09-08-2016 09:23 PM
  14. trucksmoveamerica#AC's Avatar
    I called in tonight for a different reason, but decided what the hell let's see what they tell me.

    Options

    Return no restock get no gift card

    Exchange for any Samsung phone and gift card

    Exchange for a different company phone no gift card

    Wait till the new note 7 arrives gift card

    Call Samsung to have them process the exchange. I told her several times that Samsung says you have to go direct thru where we bought it.

    Here the text she sent me, in case you want to go direct route.





    She did say that if we do exchange now for a different phone that we can exchange for the new note 7 when it comes out with no fees. I am not daring enough to go that route.
    09-08-2016 09:37 PM
  15. MizWylie's Avatar
    Just select 3 and if nobody answers, rinse & repeat until someone does.
    It worked first time. Returning my phone tomorrow. They said they'd take it back if I had headphones and charger. Didn't have ear buds but my buddy's wife had some from her S7 Edge she's giving me. Boom.
    09-08-2016 09:39 PM
  16. Shawn0813's Avatar
    Who has returned just the phone? I'm four hours from home for almost a week and I don't think I can wait to return the damn thing
    I finally found a best buy that will return mine. Just trying to borrow a phone from a family member.
    09-08-2016 10:32 PM
  17. memillh's Avatar
    I bought mine on eBay. Paypal denied my claim today. In so many words, they said that they don't consider the phone "defective" because the battery hasn't exploded on me...yet. The seller refused a return/refund and showed proof of delivery, "as described" because he sent it before the recall. They wouldn't even let me appeal, but suggested that I file a claim with my credit card company. I just did so, but I'm sure Paypal will deny that too, once they're contacted by the card company. What a waste. Not sure I'll ever by a phone outside the carrier again. I talked to Samsung again tonight and they basically said the same. They suggested that my phone is probably fine, if I haven't had issues yet...and basically wished me luck.
    09-08-2016 10:55 PM
  18. memillh's Avatar
    I would contact the seller. Paypal always sides with the buyers in something like this. The seller sold you a defective phone that cannot be replaced through the recall except by the original owner. The fact that the seller didn't know the device was defective isn't a defense. They have to take it back. The only issue is who will pay for return shipping. I would pay for it as the buyer to avoid any hassles. You can ask the seller to and see what they say but I wouldn't waste time arguing over it.

    I also wouldn't waste any more time contacting Verizon, just contact the seller.
    eBay seller refused my return request. Paypal sided with him and denied my claim. This is such crap.
    09-08-2016 10:59 PM
  19. WyDave's Avatar
    Check this conversation. I even took screen shots of the WHOLE thing. I'm hoping I put my email in correctly to get the transcript. I was just do giddy!!!!
    09-08-2016 11:19 PM
  20. WyDave's Avatar
    Oops....wrong chat
    09-08-2016 11:20 PM
  21. lanenubia's Avatar
    I wireless charge. I wake up in the morning and the phone isn't even remotely warm.
    Ditto. Mine has not gotten warm at all since the first couple days of doing updates.
    09-08-2016 11:26 PM
  22. WyDave's Avatar
    Oops.
    09-08-2016 11:28 PM
  23. dabombcra's Avatar
    I'm glad I didn't get the note 7 and decided to hold on to my Note 4
    09-08-2016 11:36 PM
  24. 1dtbrown's Avatar
    I am a Verizon customer with a Note 7. I am in Europe for the month of September. The FAA advises not to turn on Note 7s on flights.

    Should I attempt a international version exchange here and will it work on with Big Red. I am unsure this can work. What do u think?

    I did hook this phone up to VR gear and it did get hot while running that program. Am I more or less at risk?
    09-08-2016 11:42 PM
  25. PraetorianGuard14's Avatar
    Anyone have a new Note 7 yet?
    09-09-2016 01:21 AM
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