10-12-2016 12:39 PM
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  1. Kalkarni00's Avatar
    Who else got the text from Verizon, saying September 21? I know I did lol
    09-15-2016 06:44 PM
  2. booboo103's Avatar
    Emails are rolling out. I'm getting excited 🤗🤗🤗https://uploads.tapatalk-cdn.com/2016...4c994774fb.jpg
    What did you use to set that screen up like that?
    09-15-2016 06:49 PM
  3. elvyb's Avatar
    I received an email from Samsung stating the replacement Note 7 should be in stores by the 21st.
    Will be checking Verizon on Sunday.
    09-15-2016 06:58 PM
  4. Schlubbe's Avatar
    Do we need to go into our local corporate store and get on a list, or are we to assume they're going to be sitting on an adequate supply whenever we decide to drop in for an exchange?

    Also, hey moderators! How about a detailed instruction set on how to best back-up your current phone and wipe it clean (encrypt data first, then factory reset?) before turning it in?
    09-15-2016 06:59 PM
  5. TheMiz's Avatar
    Who else got the text from Verizon, saying September 21? I know I did lol
    No text from Verizon just the email from Samsung
    09-15-2016 07:01 PM
  6. TheMiz's Avatar
    I received an email from Samsung stating the replacement Note 7 should be in stores by the 21st.
    Will be checking Verizon on Sunday.
    Sunday ? that is the 18th
    09-15-2016 07:03 PM
  7. Kalkarni00's Avatar
    No text from Verizon just the email from Samsung
    What about email? You should get either email or text or both I suppose
    09-15-2016 07:07 PM
  8. Kalkarni00's Avatar
    No text from Verizon just the email from Samsung
    Sorry I didn't the part about the email. Well that's great right? Better than nothing
    09-15-2016 07:08 PM
  9. BxChick's Avatar
    Who else got the text from Verizon, saying September 21? I know I did lol
    I just did as well. I called Verizon and cs is going to call my local Verizon store to reserve one for me. Everyone with a N7 should be the 1st one's to receive the new N7's.... Im keeping my headphones lol
    09-15-2016 07:09 PM
  10. French's Avatar
    I ordered direct from Verizon online so hopefully I can walk into any Corporate store for the exchange.
    09-15-2016 07:11 PM
  11. Kalkarni00's Avatar
    I just did as well. I called Verizon and cs is going to call my local Verizon store to reserve one for me. Everyone with a N7 should be the 1st one's to receive the new N7's.... Im keeping my headphones lol
    Wait you can do that?! Are you sure the rep will be able to do that for you?
    09-15-2016 07:11 PM
  12. Kalkarni00's Avatar
    I ordered direct from Verizon online so hopefully I can walk into any Corporate store for the exchange.
    Me too I hope I can do that as well
    09-15-2016 07:11 PM
  13. BxChick's Avatar
    Wait you can do that?! Are you sure the rep will be able to do that for you?
    I believe so. He's going to call the store nearest to me on the 21st to make sure that i get my replacement. It just wouldn't be fair for them to sell any N7 until we all get our replacements first.
    09-15-2016 07:16 PM
  14. TheMiz's Avatar
    Do we need to go into our local corporate store and get on a list, or are we to assume they're going to be sitting on an adequate supply whenever we decide to drop in for an exchange?

    Also, hey moderators! How about a detailed instruction set on how to best back-up your current phone and wipe it clean (encrypt data first, then factory reset?) before turning it in?
    The encrrypt data is what started my problems at the Canton Ohio store
    09-15-2016 07:18 PM
  15. Kalkarni00's Avatar
    I believe so. He's going to call the store nearest to me on the 21st to make sure that i get my replacement. It just wouldn't be fair for them to sell any N7 until we all get our replacements first.
    This is very true. I am leaving work early on Wednesday to go to the Verizon store and replace it. Doesn't matter what color at this point!
    09-15-2016 07:20 PM
  16. lookingforwardfromhere's Avatar
    I spoke to my local store (corporate) they told me it will be most likely be first come first serve but that he hadn't heard anything yet and the Samsung rep had just been there around 3 today. He then told me that we would all know before them just like the "temporary" devices. But ended with saying I should just go there on the 21st
    09-15-2016 07:20 PM
  17. TheMiz's Avatar
    I ordered direct from Verizon online so hopefully I can walk into any Corporate store for the exchange.
    My original Note 7 was ordered online I was able to walk into the Canton Ohio store and do the exchange there.
    That wasn't a problem at all once they got on the same page.
    09-15-2016 07:26 PM
  18. Kalkarni00's Avatar
    I spoke to my local store (corporate) they told me it will be most likely be first come first serve but that he hadn't heard anything yet and the Samsung rep had just been there around 3 today. He then told me that we would all know before them just like the "temporary" devices. But ended with saying I should just go there on the 21st
    Must we have the box to replacement?
    09-15-2016 07:29 PM
  19. Amele's Avatar
    So I got a refund on mine last Sunday at a corporate store, but I had the IMEI number and checked and it was one of the affected ones. Called Verizon and was told that 1) yes I should be able to get one as part of the replacement thing, 2) they were not available to order or preorder or whatever yet for anyone, and their info was to check back late on Monday but should be in by end of next week. She had all my info and took down the color I had, and how I had paid etc and was very nice, though she agreed no one still had a firm date. But looking more hopeful. I was all set to convince mself to get a Note 5, but if I can get this one back I am so on it.
    09-15-2016 07:29 PM
  20. buzzy3970's Avatar
    What did you use to set that screen up like that?
    It's a lock screen app called next.
    09-15-2016 07:31 PM
  21. lookingforwardfromhere's Avatar
    Must we have the box to replacement?
    I didn't ask. I have everything from the S7Edge replacement.
    09-15-2016 07:35 PM
  22. Amele's Avatar
    The rep I talked to said they weren't able to call a local store--she was in North Carolina, I am in California--and that she hadn't heard that any of the stores were having lists of people who should get them. But she also said it was a new story and might change. Which is why she told me to call back Monday and see if they could either preorder it for me or contact a local store. I have my doubts Verizon will be that organized though I have to say that I have had nothing but friendly nice people to deal with, all of them fairly confused and uninformed, but that isn't really their fault. The guy at the store I got the refund from was super nice and helpful but of course knew no more than anyone else. Samsung may have done right with the recall but their organization and information skills were sorely lacking.
    09-15-2016 07:35 PM
  23. From A Buick 8's Avatar
    Samsung came just in the nick of time for me to avoid the iTurd.
    Was heading out in the morning, now I think I'll stay home.

    Any chance Verizon will ship me the replacement or is in store only?
    they will ship, i was just on a chat with them and they noted my file to email me when ready
    09-15-2016 07:38 PM
  24. Christopher Gilliam's Avatar
    Just got this
    09-15-2016 07:39 PM
  25. Kalkarni00's Avatar
    I didn't ask. I have everything from the S7Edge replacement.
    Okay thank you very much
    09-15-2016 07:40 PM
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