10-12-2016 12:39 PM
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  1. gogoplata1980's Avatar
    The only thing they gave me is a massive headache and a boat load of stress.
    Worth a hell of a lot more than a lousy $25. credit.
    How is the that? If you're a stressed person by default that's on you. I've felt no stress.
    WyDave likes this.
    09-18-2016 04:51 PM
  2. ggrr8t's Avatar
    How is the that? If you're a stressed person by default that's on you. I've felt no stress.
    I would guess it's from a different story from each rep spoken to. From "what Recall"? To "keep using your phone" and everything else from day one. If you are a detailed person I can see how this would cause stress. I would also guess it may be from having no other phone to use and reps telling people they they will not double swap. Maybe even being worried about using the Note 7 because they have no other phone. I could go on but I think it is reasonable to see how someone would get stressed.
    09-18-2016 05:02 PM
  3. Shamshi-Adad's Avatar
    I would guess it's from a different story from each rep spoken to. From "what Recall"? To "keep using your phone" and everything else from day one. If you are a detailed person I can see how this would cause stress. I would also guess it may be from having no other phone to use and reps telling people they they will not double swap. Maybe even being worried about using the Note 7 because they have no other phone. I could go on but I think it is reasonable to see how someone would get stressed.
    DUDE !!! Thanks for takin' the time to think that up, put it into words and post it. You indeed are GGRR8T

    Peace. Alan
    ggrr8t, Kalkarni00 and Tisha722 like this.
    09-18-2016 05:33 PM
  4. Mooncatt's Avatar
    How are we supposed to be getting the $25 deal? Is it an automatic bill credit, store credit, gift card, etc? When I exchanged to the S7 edge and asked about it, the two acted like she knew nothing about it.
    09-18-2016 05:34 PM
  5. ggrr8t's Avatar
    Go to the three dots, top right after you start smart switch. Select external drive.
    Dots all folks!
    09-18-2016 05:41 PM
  6. keepnitreel's Avatar
    How are we supposed to be getting the $25 deal? Is it an automatic bill credit, store credit, gift card, etc? When I exchanged to the S7 edge and asked about it, the two acted like she knew nothing about it.
    Once you receive your replacement N7, you should see the credit on your next bill or 2, depending on when your bill is generated..... However if you don't see the credit on your next bill, call and ask what's going on with your $25 credit
    Shamshi-Adad likes this.
    09-18-2016 05:47 PM
  7. ggrr8t's Avatar
    Has anyone been able to get a replacement Note 7 from Verizon yet???
    Oh yeah...I forgot about that.
    09-18-2016 06:28 PM
  8. Shamshi-Adad's Avatar
    Oh yeah...I forgot about that.
    There's a THREAD on that. I have no idea if there's any VZW customers posted there. Shirley they'd have told US

    Peace. Alan
    09-18-2016 06:34 PM
  9. jackash0912's Avatar
    So has there been any word on when the N7 will be back on sale for everyone else?
    09-18-2016 06:34 PM
  10. Shamshi-Adad's Avatar
    So has there been any word on when the N7 will be back on sale for everyone else?
    I don't want to start reading in that thread, I might get angry and squish a grape or something like that. So I don't know.

    Peace. Alan
    bluesboy77 likes this.
    09-18-2016 06:40 PM
  11. Milt K's Avatar
    I would guess it's from a different story from each rep spoken to. From "what Recall"? To "keep using your phone" and everything else from day one. If you are a detailed person I can see how this would cause stress. I would also guess it may be from having no other phone to use and reps telling people they they will not double swap. Maybe even being worried about using the Note 7 because they have no other phone. I could go on but I think it is reasonable to see how someone would get stressed.
    Lesson learned. Always have a backup phone.
    09-18-2016 06:47 PM
  12. lookingforwardfromhere's Avatar
    Lesson learned. Always have a backup phone.
    Well my "backup phone" was that fact that I could get a new phone of something happened to the phones we had.
    Kalkarni00 likes this.
    09-18-2016 06:49 PM
  13. Milt K's Avatar
    Well my "backup phone" was that fact that I could get a new phone of something happened to the phones we had.
    Which you can right now. If you had a real backup phone there wouldn't be so much stress over this crap. Just return you phone for a refund and wait.
    09-18-2016 06:53 PM
  14. Shamshi-Adad's Avatar
    Well my "backup phone" was that fact that I could get a new phone of something happened to the phones we had.
    I still had my previous phone which I STILL love to drive, and a VZW Chat Rep just switched my service back to it. I've really changed my mind on Chat Support. I'll always give it a try at any company website.

    Peace. Alan
    09-18-2016 06:55 PM
  15. Shamshi-Adad's Avatar
    Which you can right now. If you had a real backup phone there wouldn't be so much stress over this crap. Just return you phone for a refund and wait.
    One thing though, then you'd lose the VZW Bonus of 2 gigs a month if you upgrade your plan and phone at the same time. I wouldn't throw that 2 gigs away.

    EDIT: That gives me a total of 26 gigs a month plus max 2 gigs carryover.

    2 gigs carry-over
    24 gigs Plan
    2 gigs Bonus

    Peace. Alan
    09-18-2016 06:57 PM
  16. lookingforwardfromhere's Avatar
    Which you can right now. If you had a real backup phone there wouldn't be so much stress over this crap. Just return you phone for a refund and wait.
    I returned ours and got the S7Edge since my son broke his. That's what I was getting at. I usually keep one device as a backup and my back up was the fact that we could a need device. That didn't go quite asmall planned 😣 looking forward to getting back into the Note7
    Shamshi-Adad likes this.
    09-18-2016 07:09 PM
  17. Ca_lvn's Avatar
    One thing though, then you'd lose the VZW Bonus of 2 gigs a month if you upgrade your plan and phone at the same time. I wouldn't throw that 2 gigs away.

    EDIT: That gives me a total of 26 gigs a month plus max 2 gigs carryover.

    2 gigs carry-over
    24 gigs Plan
    2 gigs Bonus

    Peace. Alan
    Dont get the paying by the gig , to many unlimited plans out there.
    I average 25 to 40 gigs a month, use my phone as a hotspot
    09-18-2016 07:12 PM
  18. Shamshi-Adad's Avatar
    I returned ours and got the S7Edge since my son broke his. That's what I was getting at. I usually keep one device as a backup and my back up was the fact that we could a need device. That didn't go quite asmall planned looking forward to getting back into the Note7
    Man-oh-man.... ain't we all.

    Peace. Alan
    09-18-2016 07:12 PM
  19. Shamshi-Adad's Avatar
    Dont get the paying by the gig , to many unlimited plans out there.
    I average 25 to 40 gigs a month, use my phone as a hotspot
    Not when VZW is the only carrier that works well in your area so you're stuck with it. I'm in what you call Rural America.
    EDIT: The only unlimited data phone plans for VZW are Grandfathered.

    Peace. Alan
    jackash0912 and WalkingHorse like this.
    09-18-2016 07:16 PM
  20. Ca_lvn's Avatar
    Not when VZW is the only carrier that works well so you're stuck with it. I'm in what you call Rural America.

    Peace. Alan
    Lucky you Rural America sounds good ,im in the big city So Ca.
    Shamshi-Adad likes this.
    09-18-2016 07:18 PM
  21. keepnitreel's Avatar
    One thing though, then you'd lose the VZW Bonus of 2 gigs a month if you upgrade your plan and phone at the same time. I wouldn't throw that 2 gigs away.

    EDIT: That gives me a total of 26 gigs a month plus max 2 gigs carryover.

    2 gigs carry-over
    24 gigs Plan
    2 gigs Bonus

    Peace. Alan
    Just received another 2 gig bonus on Friday when my daughter activated her 128gb iPhone 7... Since I did the double exchange, I was still able to continue the 2 gig bonus I initially received when I activated my N7..

    4gb bonus
    16gb XL Plan
    And 8.4gb carryover
    Shamshi-Adad likes this.
    09-18-2016 07:18 PM
  22. lookingforwardfromhere's Avatar
    Not when VZW is the only carrier that works well in your area so you're stuck with it. I'm in what you call Rural America.
    EDIT: The only unlimited data phone plans for VZW are Grandfathered.

    Peace. Alan
    We've got 3 grandfathered unlimited plans on our account ☺ been living on 2 year old phones until Verizon decided to open up the payment plan and allow us to keep the unlimited data. My son used 100gb last month and I freaked out because Verizon is booting all those using 100gb or more a month from the unlimited plans.
    Just received another 2 gig bonus on Friday when my daughter activated her 128gb iPhone 7... Since I did the double exchange, I was still able to continue the 2 gig bonus I initially received when I activated my N7..

    4gb bonus
    16gb XL Plan
    And 8.4gb carryover
    09-18-2016 07:26 PM
  23. Shamshi-Adad's Avatar
    Just received another 2 gig bonus on Friday when my daughter activated her 128gb iPhone 7... Since I did the double exchange, I was still able to continue the 2 gig bonus I initially received when I activated my N7..

    4gb bonus
    16gb XL Plan
    And 8.4gb carryover
    NOW I KNOW !!! Your Avatar is Snydley Whiplash from the Rocky and Bullwinkle show, right?

    Peace. Alan.
    keepnitreel and Harlemknight like this.
    09-18-2016 07:27 PM
  24. Shamshi-Adad's Avatar
    We've got 3 grandfathered unlimited plans on our account ☺ been living on 2 year old phones until Verizon decided to open up the payment plan and allow us to keep the unlimited data. My son used 100gb last month and I freaked out because Verizon is booting all those using 100gb or more a month from the unlimited plans.
    OUCH !!! THAT HURTS !
    So is it confirmed you're losing the unlimited?

    Peace. Alan
    09-18-2016 07:29 PM
  25. keepnitreel's Avatar
    We've got 3 grandfathered unlimited plans on our account ☺ been living on 2 year old phones until Verizon decided to open up the payment plan and allow us to keep the unlimited data. My son used 100gb last month and I freaked out because Verizon is booting all those using 100gb or more a month from the unlimited plans.
    I had unlimited on 4 lines up until 2 years ago... I just couldn't continue to jump through all the hoops to keep it... Wasn't worth the headache for me... And now my bill is noticeably a lot cheaper.
    I've been peeking in on the Verizon thread on Howard Forums to keep up with the new hurdles you guys face
    09-18-2016 07:32 PM
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