10-12-2016 12:39 PM
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  1. skatergirl's Avatar
    Just called my local store in upper Manhattan and they said they received stock 20 minutes ago to come in..... On my way!
    Great you are picking up your phone and welcome to Android Central!
    09-20-2016 03:16 PM
  2. TheMiz's Avatar
    Check this link where you can type in your imei number.

    Galaxy Note7 Safety Recall and Exchange Program

    Also, did you get an update today on your phone? If so, it will either keep your battery icon white or turn it green if it is a safe phone.
    Not sure what serial number they put in as I turned in my Note 7 last week

    I am on the loaner.
    keepnitreel likes this.
    09-20-2016 03:16 PM
  3. skatergirl's Avatar
    Anybody else off put by the green battery? In a way I think it kinda sucks having everything white then that blaring green icon sticking out like a sore thumb lol.
    I would prefer pink
    HaVoK_C89 likes this.
    09-20-2016 03:18 PM
  4. Shamshi-Adad's Avatar
    And what would YOU have suggested to visibly differentiate the bad from the good????

    I wouldn't have liked a "Note 7 S" mark on mine.
    Ok, so you're fine with the green. That's cool. Peace, Brother.
    09-20-2016 03:22 PM
  5. TheMiz's Avatar
    My updated text after I let them know I returned my phone before Sept 15th

    Verizon Note 7 Recall Thread-vzw-canton-ohio-.jpg
    Averix likes this.
    09-20-2016 03:23 PM
  6. HaVoK_C89's Avatar
    And what would YOU have suggested to visibly differentiate the bad from the good????

    I wouldn't have liked a "Note 7 S" mark on mine.
    An S slapped on the back would be cool and stylish!
    09-20-2016 03:23 PM
  7. HaVoK_C89's Avatar
    My updated text after I let them know I returned my phone before Sept 15th

    Click image for larger version. 

Name:	VZW Canton Ohio .jpg 
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ID:	240062
    Don't you love how quickly they can change their tone? Lol.
    09-20-2016 03:24 PM
  8. Allnicksgone's Avatar
    I just called Verizon. It's impossible to send me my replacement in the mail, which is how I originally got the phone. I must go to the store to replace it, according to the rep I spoke to.
    09-20-2016 03:25 PM
  9. TheMiz's Avatar
    Don't you love how quickly they can change their tone? Lol.
    After all the problems I had at that Can'twin OHIO store

    I dread going in
    Viscomi4444 and Kevykev5150 like this.
    09-20-2016 03:26 PM
  10. cwbcpa's Avatar
    Picked mine up at lunch today. I saw that they were available online this morning and was going to order one and then I decided to wait and check in store at lunch. Sure enough the Verizon close to my office had them in stock. They had every color and it looked like at least 5-6 of each.

    I had turned in my Note 7 about two weeks ago and boy did I miss it. It's good to have it back.
    09-20-2016 03:26 PM
  11. TheMiz's Avatar
    My updated text after I let them know I returned my phone before Sept 15th

    Click image for larger version. 

Name:	VZW Canton Ohio .jpg 
Views:	70 
Size:	171.0 KB 
ID:	240062

    Should I wait for the to reply ?
    09-20-2016 03:27 PM
  12. skatergirl's Avatar
    I just called Verizon. It's impossible to send me my replacement in the mail, which is how I originally got the phone. I must go to the store to replace it, according to the rep I spoke to.
    Did they say why it is impossible? They are sending mine.
    09-20-2016 03:28 PM
  13. blackhawk77#WN's Avatar
    Try calling again. I called general support and said I am trying to figure out how to get my note7 replaced. The guy then said those are actually order-able today and set me up in 15 mins.

    I just called Verizon. It's impossible to send me my replacement in the mail, which is how I originally got the phone. I must go to the store to replace it, according to the rep I spoke to.
    Shamshi-Adad and skatergirl like this.
    09-20-2016 03:28 PM
  14. Allnicksgone's Avatar
    Did they say why it is impossible? They are sending mine.
    Because of the dangers of sending my defective one back in the mail. I would have to return it to the store.
    Kalkarni00 likes this.
    09-20-2016 03:30 PM
  15. Kalkarni00's Avatar
    Just replaced mine.. blue for blue.. they asked if I had the box, to which I answered no. Didn't return any accessories or charger.. the little glitch was paying my phone off and I was like hmmm I don't enjoy paying so much bills hence me paying it off. Pretty easy to do
    Shamshi-Adad likes this.
    09-20-2016 03:33 PM
  16. Jbartu's Avatar
    Just called my local store in upper Manhattan and they said they received stock 20 minutes ago to come in..... On my way!
    Thanks for the heads up. I'm in the store now exchanging mine!
    Shamshi-Adad likes this.
    09-20-2016 03:33 PM
  17. Shamshi-Adad's Avatar
    An S slapped on the back would be cool and stylish!
    Nah... Backs can be replaced.

    Peace.Alan
    09-20-2016 03:35 PM
  18. Amele's Avatar
    I had returned my Note 7 for a refund, and went back to my old LG G3, rescinded the upgrade, etc. I called this morning and got a very nice rep (I have to say, the customer service people I have talked to, even when not sure of certain info, have been uniformly friendly and helpful) ( not so the store).
    My blue--as before--Note 7 due to arrive 9-22. She didn't know about the 25.00 but put me briefly on hold while she checked, came back and said they were not giving it as a bill credit but as an accessory credit, and they didn't have the accessories back in stock yet but she would put it in my file and send me an email when they did, and also the url of a website that did have some and was giving the 25.00 to people who had had the recalled Note. I was less concerned with that than with getting the phone in the color I love, and getting it soon and in not having to go an hour and a half by two buses to deal with the folks in the nearest store, so all's good as far as I am concerned. Can't wait to get back to the regular stuff about our phones. But this forum has been a real help in getting through this certainy first world problem but still stressful situation with the phones.
    Shamshi-Adad likes this.
    09-20-2016 03:36 PM
  19. Shamshi-Adad's Avatar
    Just replaced mine.. blue for blue.. they asked if I had the box, to which I answered no. Didn't return any accessories or charger.. the little glitch was paying my phone off and I was like hmmm I don't enjoy paying so much bills hence me paying it off. Pretty easy to do
    Looks like little by little folks are startin' to get happy around here. Its nice to see. AND its not even the 21st.

    Peace. Alan
    09-20-2016 03:40 PM
  20. lookingforwardfromhere's Avatar
    Waiting impatiently for my turn to get our new Note7s. Brought the some munchkins, they asked me what color and said I could back in a half hour 😊
    Shamshi-Adad likes this.
    09-20-2016 03:44 PM
  21. keepnitreel's Avatar
    Should I wait for the to reply ?
    I'd go to the store..... Don't take no BS from them today.... You did the 1st exchange and you're ready to do the 2nd exchange.... Nothing more, nothing less
    Shamshi-Adad likes this.
    09-20-2016 03:45 PM
  22. PraetorianGuard14's Avatar
    Is it worth the effort to call 611 and try and get a replacement through the phone?
    k.scott likes this.
    09-20-2016 03:46 PM
  23. French's Avatar
    About the battery icon...I saw on Reddit, and agree with this idea...leave the GOOD ones white, but update the bad IMEIs with a red icon. Perhaps with a big old X through it, too...because I think a red icon WITH an X would drive anyone crazy before too long.
    09-20-2016 03:49 PM
  24. skatergirl's Avatar
    Because of the dangers of sending my defective one back in the mail. I would have to return it to the store.
    I wish Verizon did a better job training people. Verizon is sending me shipping material to send back the phone.
    09-20-2016 03:53 PM
  25. cary328is's Avatar
    If you go to the Verizon product page for the Galaxy Note 7 and click on the "Check in-store availability" link under the phone, that is starting to update which locations have the phones in stock. Just FYI
    09-20-2016 03:54 PM
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