If you really want to be 1000% sure, encrypt the phone first, then do a factory reset. That way, all keys needed to decrypt the deleted data will also be gone.
Of course they'll refurbish them. It's only the battery. Our replacements are going to be new though.I read that Samsung may try to refurbish and resell these units that we return. I'm going to melt mine with a torch before I walk it back over to Verizon. I never take the upgrades. I let my wife or kids have them - the one time I update my 4 year old phone ---->
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anyone hear from verizon when they will be able to replace the notes with more note 7?
anyone hear from verizon when they will be able to replace the notes with more note 7?
There are people on this message thread who have received refunds from Verizon.I just got off the phone with Samsung who told me in no uncertain terms that they wouldn't replace my Note 7. The only option I have is to wait until Verzion (I did get it a a Verizon store) has them in stock and exchange it. If I don't want the Note 7 replacement I could get an S7 or S7 edge. No refunds at all. No different phones at all. Anyone else have this happen?
I spoke with reps at two Verizon corporate stores today to see if they had an theories on when they'd get replacement Note 7 phones in. One gave me an estimate, and the other had no clue. The one that had no clue when they'd get replacements in said he'd heard that they are recommending wireless charging saying it's a safer method. I say take that with a grain of salt. From the picture of the burner phones the biggest burn area is in the battery spot, but that doesn't necessarily mean charging method, and phone states don't matter. To be on the safe side it's probably best to charge with the phone either off or in max battery saving mode (where limited things would be running on your phone).
I don't have a wireless charger, but had been debating one since before the phone was released. I ordered myself a Samsung one on Amazon since I would have got one at some point anyway....
It appears Samsung took the refund option off the table. Samsung announcement used to include refund, now it doesn't. Others were saying Verizon is now not allowing refunds. So who knows.There are people on this message thread who have received refunds from Verizon.
It appears Samsung took the refund option off the table. Samsung announcement used to include refund, now it doesn't. Others were saying Verizon is now not allowing refunds. So who knows.
I don't know. I am just pointing out what I have read. I imagine it will be up to the carrier. Samsung press release used to list refund as an option, it's not there now. It's like anything else, some will get refunds and others will be denied refunds. Verizon will probably be the strictest of all the carriers, that's the way they are.So is that just for Verizon, or can tmobile users only exchange for a Note 7 or S7 edge, etc. now?