Verizon Note 7 Recall Thread

[trucksmoveamerica#AC]

WOW

I sent a text to the Canton , Ohio store asking if the Note 7's are ready to be picked up

Their reply to me was :

"We have a Samsung site that I put in your serial number and your phone is not effected. There were 2 different manufactures and you have a good one.'

WTF

Tell them you did the update and your battery is white, not green. It if your using a loaner point that out to them. They are Verizon reps, expect them being confused

 

[skatergirl]

WOW

I sent a text to the Canton , Ohio store asking if the Note 7's are ready to be picked up

Their reply to me was :

"We have a Samsung site that I put in your serial number and your phone is not effected. There were 2 different manufactures and you have a good one.'

WTF

Check this link where you can type in your imei number.

Galaxy Note7 Safety Recall and Exchange Program

Also, did you get an update today on your phone? If so, it will either keep your battery icon white or turn it green if it is a safe phone.

 

[HaVoK_C89]

TOTALLY agree.

Peace. Alan

Thank goodness! I hadn't seen anyone else say anything.... I thought I was the know one lol. It's a small price to pay.... But still....

 

[trucksmoveamerica#AC]

Thanks for checking. Seems strange they would have just the blue.

Does anybody know how often verizon gets phone shipments in? For example...if I cant make it into my store tomorrow...what is the chance they will get another truck of them by friday?

Just call and have one shipped, probably be quicker now and you get the color you want

 

[WyDave]

Anybody else off put by the green battery? In a way I think it kinda sucks having everything white then that blaring green icon sticking out like a sore thumb lol.

And what would YOU have suggested to visibly differentiate the bad from the good????

I wouldn't have liked a "Note 7 S" mark on mine.

 

[skatergirl]

Just called my local store in upper Manhattan and they said they received stock 20 minutes ago to come in..... On my way!

Great you are picking up your phone and welcome to Android Central!

 

[TheMiz]

Check this link where you can type in your imei number.

Galaxy Note7 Safety Recall and Exchange Program

Also, did you get an update today on your phone? If so, it will either keep your battery icon white or turn it green if it is a safe phone.

Not sure what serial number they put in as I turned in my Note 7 last week

I am on the loaner.

 

[skatergirl]

Anybody else off put by the green battery? In a way I think it kinda sucks having everything white then that blaring green icon sticking out like a sore thumb lol.

I would prefer pink

 

[Shamshi-Adad]

And what would YOU have suggested to visibly differentiate the bad from the good????

I wouldn't have liked a "Note 7 S" mark on mine.

Ok, so you're fine with the green. That's cool. Peace, Brother.

 

[TheMiz]

My updated text after I let them know I returned my phone before Sept 15th

 

[HaVoK_C89]

And what would YOU have suggested to visibly differentiate the bad from the good????

I wouldn't have liked a "Note 7 S" mark on mine.

An S slapped on the back would be cool and stylish!

 

[HaVoK_C89]

My updated text after I let them know I returned my phone before Sept 15th

View attachment 240062

Don't you love how quickly they can change their tone? Lol.

 

[Allnicksgone]

I just called Verizon. It's impossible to send me my replacement in the mail, which is how I originally got the phone. I must go to the store to replace it, according to the rep I spoke to.

 

[TheMiz]

Don't you love how quickly they can change their tone? Lol.

After all the problems I had at that Can'twin OHIO store

I dread going in

 

[cwbcpa]

Picked mine up at lunch today. I saw that they were available online this morning and was going to order one and then I decided to wait and check in store at lunch. Sure enough the Verizon close to my office had them in stock. They had every color and it looked like at least 5-6 of each.

I had turned in my Note 7 about two weeks ago and boy did I miss it. It's good to have it back.

 

[TheMiz]

My updated text after I let them know I returned my phone before Sept 15th

View attachment 240062

Should I wait for the to reply ?

 

[skatergirl]

I just called Verizon. It's impossible to send me my replacement in the mail, which is how I originally got the phone. I must go to the store to replace it, according to the rep I spoke to.

Did they say why it is impossible? They are sending mine.

 

[blackhawk77#WN]

Try calling again. I called general support and said I am trying to figure out how to get my note7 replaced. The guy then said those are actually order-able today and set me up in 15 mins.

I just called Verizon. It's impossible to send me my replacement in the mail, which is how I originally got the phone. I must go to the store to replace it, according to the rep I spoke to.

 

[Allnicksgone]

Did they say why it is impossible? They are sending mine.

Because of the dangers of sending my defective one back in the mail. I would have to return it to the store.

 

[Kalkarni00]

Just replaced mine.. blue for blue.. they asked if I had the box, to which I answered no. Didn't return any accessories or charger.. the little glitch was paying my phone off and I was like hmmm I don't enjoy paying so much bills hence me paying it off. Pretty easy to do