jackash0912
Well-known member
So which reps have you been able to successfully order from? Because I have talked to like 4 today and none will let me do an online order.
So which reps have you been able to successfully order from? Because I have talked to like 4 today and none will let me do an online order.
So which reps have you been able to successfully order from? Because I have talked to like 4 today and none will let me do an online order.
I'm going to call back later tonight and reference this thread as well.I can only say the one I talked to, Lavisha. I referenced the successes on this thread, cause she wasn't gonna do it. She put me on hold and said their systems HAVE been updated and they can set up the orders and all it's just WE can't RECEIVE the phone until the 21st. So I'm good to go now. Free Overnight Shipping UPS. I have the tracking # but UPS hasn't picked it up yet so probably Thursday. And she said I could keep all the accessories.OH and a shipping label for the old phone
Peace. Alan
That's good I'll try both methods. If bought it from a non Verizon retail store, I wonder if I can do it for both.you certainly ain't been around here all day. A LOT of us have successfully ordered our new replacements over the phone today and they're shipping overnight with reurn label to ship the defectives back.
Peace. Alan
Yes you can. I did. And it doesn't "indicate" its on hold.I'm going to call back later tonight and reference this thread as well.
EDIT: can you check you're Verizon account online and let me know if it says anything in notifications about an order and if that order is on hold?
I'd say Yes, but can't say. Non-Verizon - do you mean like a Wal-Mart or BestBuy or a cellp[hone store that has Verizon signs all over it but is NOT a Corporate Verizon Store?That's good I'll try both methods. If bought it from a non Verizon retail store, I wonder if I can do it for both.
One bought online Verizon store and one at non Verizon store.
I returned mine today to the Montgomeryville, PA store. The process was pretty quick and the salesperson was nice, but I was charged $35 for a restocking fee (they said I would be credited on my bill, but I'm not sure I believe them). I didn't bring any accessories back with my phone except for the box, but when I got my new phone, they kept all the accessories from the new Note 7 and said I don't get them :-\. Also asked about the $25 credit and they knew nothing about it and to contact Samsung.
It was a quick 15 minutes in and out, but I'm not really happy about the restocking fee, accessories, or credit. I guess I'll be contacting Verizon to make sure I do get credited the restocking fee and for the $25 credit.
those of you who are having your phone shipped did you have to sign onto your account and accept the terms and conditions
I got the green batteries and everything.
I notice the fast charge is also a little slower on this new phone like my explosive model after the green battery update.
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