10-12-2016 12:45 PM
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  1. graham2024's Avatar
    From what T-Mobile has said, your JOD will be rolled back to what it was if you return the phone. I'm not sure how long it will take, but it will be like you never upgraded if you return it, not exchange it.
    Yeah, but like, I'd be phoneless. Would my payments just pick back up where they left off with the S7, that I've already turned in?
    09-04-2016 10:24 PM
  2. Kelly Kearns's Avatar
    Yeah, but like, I'd be phoneless. Would my payments just pick back up where they left off with the S7, that I've already turned in?
    From what I've seen, it looks now like the new phones will be coming in next week possibly.

    Since you turned in your S7, that phone payment is fulfilled.
    09-04-2016 10:28 PM
  3. manni1to's Avatar
    I went to the s7 and started a new jump on demand. I will jump again when the iPhone or note 7 come back.
    09-04-2016 11:00 PM
  4. Dimas de Leon's Avatar
    Hoping to get confirmation on this before exchanges start.
    What color you have? What color do you want? I got the silver and didn't like it and took it back for the safe color, black. Now I'm thinking of trying out the blue. I'm due for another JUMP OD in November.
    09-04-2016 11:44 PM
  5. Victor Hernandez Jr's Avatar
    You think I'll be able to swap colors in store?
    09-04-2016 11:47 PM
  6. Kelly Kearns's Avatar
    Everything I've heard, you can get the color your want.
    09-04-2016 11:50 PM
  7. Victor Hernandez Jr's Avatar
    Everything I've heard, you can get the color your want.
    Love my onxy black, but I want coral blue
    Kelly Kearns likes this.
    09-04-2016 11:51 PM
  8. Blues Fan's Avatar
    Based on one frying in Australia now, do you think we should keep using the devices if we are wishing to swap it for another Note, or should I go and get a refund?

    Samsung Galaxy Note 7 - Android Forums at AndroidCentral.com
    09-05-2016 12:27 AM
  9. Kelly Kearns's Avatar
    Based on one frying in Australia now, do you think we should keep using the devices if we are wishing to swap it for another Note, or should I go and get a refund?

    Samsung Galaxy Note 7 - Android Forums at AndroidCentral.com
    If you have another phone, shut it off and wait for the new Notes to come in.
    09-05-2016 12:35 AM
  10. anon(782252)'s Avatar
    Based on one frying in Australia now, do you think we should keep using the devices if we are wishing to swap it for another Note, or should I go and get a refund?

    Samsung Galaxy Note 7 - Android Forums at AndroidCentral.com
    No one can tell you what to do. It's all about how comfortable your feel.

    Personally, I'll continue using the phone until Samsung says not to. I have adjusted my charging to only when I'm in the room, awake, and phone is on non flammable surface. No more fast charging, no charging when I'm sleeping.
    09-05-2016 12:42 AM
  11. Blues Fan's Avatar
    If I want to return it, are Tmobile stores open on labor day?
    09-05-2016 12:49 AM
  12. anon(782252)'s Avatar
    If I want to return it, are Tmobile stores open on labor day?
    Yes.
    09-05-2016 12:51 AM
  13. Blues Fan's Avatar
    Yes.
    Do they put it back on your credit card or a refund via check in the mail?
    09-05-2016 12:59 AM
  14. Kelly Kearns's Avatar
    Should go back on your credit card.
    09-05-2016 01:44 AM
  15. Blues Fan's Avatar
    Just to play it safe I busted out my S7 to use and will keep my Note 7 boxed up and take it to exchange when they come in. I was thinking about the Edge but I'd be getting an outdated phone again.
    09-05-2016 02:21 AM
  16. acentralist's Avatar
    No one can tell you what to do. It's all about how comfortable your feel.

    Personally, I'll continue using the phone until Samsung says not to. I have adjusted my charging to only when I'm in the room, awake, and phone is on non flammable surface. No more fast charging, no charging when I'm sleeping.
    How do you turn off fast-charging?
    09-05-2016 02:34 AM
  17. Blues Fan's Avatar
    Also when they get the new ones in, do you think it will be faster to have them send us one and we send ours back after we get it? I mean will the stores get a bunch of new Note 7s to swap in a hurry, or would it be faster getting it directly from the warehouse like we did with pre order?
    09-05-2016 02:52 AM
  18. Chitown28's Avatar
    I got a silver one and want black are you guys sure they wont have an issue giving me a black one when i go to exchange it at tmobile? How do you we know for sure?
    09-05-2016 02:53 AM
  19. Kelly Kearns's Avatar
    I got a silver one and want black are you guys sure they wont have an issue giving me a black one when i go to exchange it at tmobile? How do you we know for sure?
    Has TMO ordered you a silver one?
    09-05-2016 02:55 AM
  20. Deputy1's Avatar
    I have continued to use mine as I have since I bought mine last month. I use my Samsung wireless charger overnight. Samsung fast charger when needed. Zero heat issues regarding the battery. I'll continue to use mine and take my chances.
    09-05-2016 06:09 AM
  21. boltsbearsjosh's Avatar
    I have continued to use mine as I have since I bought mine last month. I use my Samsung wireless charger overnight. Samsung fast charger when needed. Zero heat issues regarding the battery. I'll continue to use mine and take my chances.
    Same here. Zero issues at all for me. This is actually the first Android phone I have ever had that HASNT ever gotten overly hot. Ironic.
    09-05-2016 07:28 AM
  22. anon(782252)'s Avatar
    How do you turn off fast-charging?
    I'm just using a non fast charge wallwort from either my LG G3 or G4 that I had still.
    09-05-2016 08:19 AM
  23. hailsusy90's Avatar
    How do you turn off fast-charging?
    Go to Settings, Device Maintenance, Battery, Advanced Settings, and you should see the option to turn it off.
    09-05-2016 08:56 AM
  24. badMojo69's Avatar
    This is why I'd personally never even consider an LG or HTC for that matter device. It's Samsung or Apple for me. Also I just can't accept not having a physical home button...at least until Sammy and/or Apple force me to accept it by taking it away.
    Guess you wont be buying iPhones starting with the i7 since Apple is ditching the physical home button.
    09-05-2016 09:01 AM
  25. Victor Hernandez Jr's Avatar
    Just spoke to tmobile customers care and on Facebook, you can swap in store for any color
    Thegreatone3 likes this.
    09-05-2016 10:33 AM
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