10-12-2016 12:45 PM
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  1. anon(9785393)'s Avatar
    Just called T-Mobile store here in St Louis. He said they just heard that T-Mobile won't ship them out till the end of the week and that they won't have them until sometime next week. This is unbelievable. I can call 5 different T-Mobile stores and get a completely different answer everytime.

    Called another store. They said Samsung is supposed to have them shipped in by Wednesday. He's looking for them to be coming in anytime.


    Huddle up T-Mobile. Get a game plan lol
    Agreed. Every T-Mobile channel gives a different answer. It's so unorganized and ridiculous.
    09-19-2016 04:15 PM
  2. anon(9785393)'s Avatar
    I checked stock at Los Angeles Pico/La Cienega store today...nothing. No idea when new ones are coming.
    09-19-2016 04:16 PM
  3. s0nic_201's Avatar
    I called some additional stores today, none of the reps know when the replacements come in. Im just going to be patient, but i still might give a few calls tomorrow.
    09-19-2016 04:20 PM
  4. besweeet's Avatar
    If stores don't get them on or before the 21st, we should demand additional bill credits since Samsung said stores should have them no later than the 21st.
    09-19-2016 04:29 PM
  5. debdroid1a's Avatar
    OK so a report out today is saying Samsung will relaunch the Note 7 on October 21st.

    Report says this is for new purchases.

    So if you returned your Note for a full refund is this now considered a new purchase?


    I guess they are giving it a month to get all the bad ones off the street. This should also ease the FAA rules.
    Source? And link to source please.
    Thanks.

    ETA I found it, but it's not a Samsung Source. It's a "planning document obtained by VenrureBeat ". Samsung site still says September 21 for selling new units.
    09-19-2016 04:59 PM
  6. debdroid1a's Avatar
    If stores don't get them on or before the 21st, we should demand additional bill credits since Samsung said stores should have them no later than the 21st.
    Reading the replacements thread, other carriers are giving them out. I guess tmobile is going by Samsung and the 21st. I don't think tmobile wants to say they have them. But sprint corporate office was tired of the calls and released them. Surprised tmobile isn't tired of all the calls.
    09-19-2016 05:05 PM
  7. jamesrick80's Avatar
    Tmobile could do better... ......we are just sitting here with no idea
    09-19-2016 05:10 PM
  8. Nakrohtap's Avatar
    Hopefully this will only apply to those that have never had a Note 7 at all.
    I would hope so. Maybe that's the "official" relaunch date. I am sure if we talked to them online, they would hook us up. Why sit on a bunch of phones if you could be selling them instead?
    09-19-2016 05:13 PM
  9. fishmd's Avatar
    Both stores by me told me Wednesday they are expecting the phones. Will see. Apparently Best Buy and Sprint and AT&T are already doing exchanges.
    09-19-2016 05:14 PM
  10. Nakrohtap's Avatar
    Yes, if you returned for a full refund then you are going to have to wait until it officially goes back on sale. Right now their priority is the folks who still have their Note 7's and those who got loaners. I have a loaner and still have my Note 7, I phoned in the other day to ask a question and told them that (have a loaner and Note 7 still) and the rep gave me the impression that since I have a loaner then I need to wait until I get an email stating that they have replacements in. Forget that, if I call a store and they have replacements I'm going, I'm not going to wait for a frickin' email. My loaner is an S7 (I don't really like edge phones but I didn't realize the S7 was smaller than the S7 Edge) and I can't stand this phone at all, I've had it since Wednesday and been miserable. I've been pondering just firing up (no pun intended) my Note 7 and using it until I get a replacement, that's how much I dislike the S7.
    I know someone told you this, but I'm not going to stand for that. So, someone who has 2 phones will get priority with the new one? All Note7's should be powered down and people are using a safe loaner phone. What's the rush with them or making a new sale?
    I will be online on Thursday until I find someone that will sell me one.
    09-19-2016 05:16 PM
  11. DBR509's Avatar
    I called several stores in Brooklyn and Manhattan and they're all giving me a different answer
    09-19-2016 05:18 PM
  12. solotristan88's Avatar
    All t mobile stores are getting a shipment tomorrow.... But just not very many.
    09-19-2016 05:21 PM
  13. amyf27's Avatar
    All t mobile stores are getting a shipment tomorrow.... But just not very many.
    How do you know
    09-19-2016 05:24 PM
  14. amyf27's Avatar
    My one local.store just said two extra shipments over the next couple days
    09-19-2016 05:24 PM
  15. ghostriderz85's Avatar
    Tmobile store in santa clarita, california said that they are expecting shipments later today or tomorrow, that i should call back again in a few hours.
    lv2bsilly likes this.
    09-19-2016 05:30 PM
  16. wookiee2cu's Avatar
    I'm in the Seattle area, called this afternoon to see if they had any and was told no. She said they are going to be receiving information tomorrow about when they can expect them, only good thing is they are about 3 miles from my work, bad thing is it will probably take an hour to get the new Note 7 registered and the old Note 7 and loaner S7 out of my name and wiped clean.
    09-19-2016 05:33 PM
  17. spridell's Avatar
    What about shipping the phones to people?

    Lots of talk on here about when stores getting them what about corporate shipping them out?

    1) My t-mobile store near me not very helpful
    2) Dont have the time really to sit there for 2 hours.
    09-19-2016 05:47 PM
  18. boltsbearsjosh's Avatar
    What about shipping the phones to people?

    Lots of talk on here about when stores getting them what about corporate shipping them out?

    1) My t-mobile store near me not very helpful
    2) Dont have the time really to sit there for 2 hours.
    Not an option as far as I know
    09-19-2016 05:48 PM
  19. anon(782252)'s Avatar
    What about shipping the phones to people?

    Lots of talk on here about when stores getting them what about corporate shipping them out?

    1) My t-mobile store near me not very helpful
    2) Dont have the time really to sit there for 2 hours.
    I've been told several different times by T-Force that they will ship me a replacement. I guess we will see.
    lsmith9523 likes this.
    09-19-2016 06:00 PM
  20. Kyd justus's Avatar
    I've been told several different times by T-Force that they will ship me a replacement. I guess we will see.
    Me too. Tried this morning via T Force and rep said they have not been released for order yet, but did confirm there is that option(twice). That's the option I'm going with. Can't spend hours at a store transferring and wiping phones
    09-19-2016 06:09 PM
  21. wookiee2cu's Avatar
    Depends on who you talk to I guess. I spoke with a store rep and two different reps by phone and all 3 said the are not shipping to individuals but will have to wait and see. I wish they would for the reasons you mentioned; when I turned in my Note 5 the whole process took about 15 minutes. I'm going to go ahead and wipe my Note 7 since I have it backed up on my pc through Smart Switch so they will still have to wipe my loaner and then deactivate both of them, activate the new Note 7 and then a little paperwork, hoping no more than an hour.
    Kyd justus likes this.
    09-19-2016 06:16 PM
  22. Kyd justus's Avatar


    Via T force
    09-19-2016 06:23 PM
  23. jamesrick80's Avatar
    There responses are a mess...they should just let us place our orders and mail it to us....
    09-19-2016 06:26 PM
  24. Kyd justus's Avatar
    There responses are a mess...they should just let us place our orders and mail it to us....
    True Dat
    09-19-2016 06:28 PM
  25. AZwldcats's Avatar
    Holy Crap.

    Called a few local stores.

    1st Said November sometime... Uggg I even confirmed... Replacements in november... yes Sir... Chuckled and hung up.

    2nd Said he was Samsung Advocate for his store and they were told Shipped to the 21st And have them Thursday or Friday. Asked for a wait list and they said they will have a ton so should be no shortage. Said he would hold one for me if I call him Thursday.

    3rd Said Thursday or Friday

    4th Will be on the 21st. No Waitlist.


    SO we will see I guess
    09-19-2016 06:29 PM
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