T-Mobile Note 7 Recall Thread

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crystinonfire

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I haven't turned my N5 in yet...I think it's due back the 5th or 6th I'm wondering if I can get that extended until the replacements come in case anything happens to my N7.

Probably -- I feel like TMo has such great customer service that if you called or went into a store they would probably make some sort of exception.
 

Blues Fan

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My tmobile store I just called doesn't have much info yet but recommends I come into the store to return the device and get a new one. They don't recommend I keep the device now and say I should return it and wait for new ones to come out. What do you think?
 

hailsusy90

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My tmobile store I just called doesn't have much info yet but recommends I come into the store to return the device and get a new one. They don't recommend I keep the device now and say I should return it and wait for new ones to come out. What do you think?
If you have a back up you should. I don't have a back up yet so I have to wait.
 

crystinonfire

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Can someone confirm or point to a link that says the timeframe is 2-4 weeks now instead of this coming week?

I was okay with using my Note 2 for 1-2 weeks, but a month might be brutal. This standard charging speed is just so terrible. Since I'm JOD, I think I could go to T-Mo and get a Note 5 or an S7E, but then I'd lose my first priority for the non-exploding Note 7...which I don't really want to do. So I just want to make sure I have all the facts.
 

Thegreatone3

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Can someone confirm or point to a link that says the timeframe is 2-4 weeks now instead of this coming week?

I was okay with using my Note 2 for 1-2 weeks, but a month might be brutal. This standard charging speed is just so terrible. Since I'm JOD, I think I could go to T-Mo and get a Note 5 or an S7E, but then I'd lose my first priority for the non-exploding Note 7...which I don't really want to do. So I just want to make sure I have all the facts.
Post#120. Email says 2-4 weeks.
 

hailsusy90

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I wonder if it will affect anything if I start using another phone temporarily and put the Note 7 away until it's time to replace it?
 

Stealthieone

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That on my account it registers that I'm using a different phone and I don't get contacted about a replacement? Lol. Just really paranoid about all this.
I doubt it.. Tmobile doesn't care what phone u use, as long as its 1 sim for that account.. Its all about $$ they wouldn't screw you cause you used a temp phone in the meantime..
 
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