10-12-2016 12:42 PM
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  1. Candygyrl24's Avatar
    I turned in my Note 7 to ATT last week hoping that it would not take forever to get a new one. Samsung's website states "Our first priority will be to provide exchange program participants with a new Note7 as approved by the CPSC. New Note7s will be available at your carrier and retail outlets no later than September 21, 2016." So hopeful we can get them by then.
    jimd1050 likes this.
    09-15-2016 04:13 PM
  2. sweetypie31's Avatar
    I hope the new dates are real. I have this new fancy smancy 256 gb SD card coming in the mail and no phone to put it in. Lol
    jimd1050 likes this.
    09-15-2016 05:34 PM
  3. jharo's Avatar
    I turned in my Note 7 to ATT last week hoping that it would not take forever to get a new one. Samsung's website states "Our first priority will be to provide exchange program participants with a new Note7 as approved by the CPSC. New Note7s will be available at your carrier and retail outlets no later than September 21, 2016." So hopeful we can get them by then.
    Very Nice!!!
    09-15-2016 05:34 PM
  4. kayjbee's Avatar
    I hope the new dates are real. I have this new fancy smancy 256 gb SD card coming in the mail and no phone to put it in. Lol
    I have mine in my drawer waiting to be installed
    09-15-2016 05:34 PM
  5. sweetypie31's Avatar
    I just received the email about them being available in the US no later than the 21st. I shall see Att on the 22nd. Lol
    jimd1050 likes this.
    09-15-2016 05:36 PM
  6. jharo's Avatar
    I just got an email from Samsung about the replacements confirming the 21st as the date!
    jimd1050 likes this.
    09-15-2016 05:37 PM
  7. kayjbee's Avatar
    I just received the email about them being available in the US no later than the 21st. I shall see Att on the 22nd. Lol
    Just got the email to
    09-15-2016 05:42 PM
  8. Dominator81's Avatar
    Called my local AT&T store about the email/availability on the 21st... Basically was told nothing has been made official on their end. Also said at&t had to do their own round of quality testing before the phone would be released again... Where was that testing a month ago!
    09-15-2016 06:28 PM
  9. boufa's Avatar
    Called my local AT&T store about the email/availability on the 21st... Basically was told nothing has been made official on their end. Also said at&t had to do their own round of quality testing before the phone would be released again... Where was that testing a month ago!
    Don't believe the AT&T quality testing. The contracts shift quality control to Samsung, and AT&T washes their hands.
    09-15-2016 06:40 PM
  10. Strong_Genetics's Avatar
    There gonna be shipping boat loads and they have a small window to redeem themselves before the 2nd round of iPhones come in and people can actually just walk in a store and get one.... I'm anxiously waiting on what they plan to do to re-promote this phone
    09-15-2016 06:41 PM
  11. Jona005's Avatar
    Called my local AT&T store about the email/availability on the 21st... Basically was told nothing has been made official on their end. Also said at&t had to do their own round of quality testing before the phone would be released again... Where was that testing a month ago!
    maybe "quality testing" means placing it in a hideous ATT box.
    09-15-2016 06:49 PM
  12. sweetypie31's Avatar
    I think that's just something they are telling people to get them off the phone. There's already a plan in place and they probably can't say anything.
    boufa, jimd1050, Jona005 and 1 others like this.
    09-15-2016 06:54 PM
  13. boufa's Avatar
    maybe "quality testing" means placing it in a hideous ATT box.
    They come from Samsung in the hideous box. Samsung makes them to spec, and Ugly box is AT&T's spec.

    I think that's just something they are telling people to get them off the phone. There's already a plan in place and they probably can't say anything.
    More like covering shipping lag time with something people might be more forgiving about.
    09-15-2016 06:59 PM
  14. Strong_Genetics's Avatar
    Hope some store get it before the 21st cause that's the last day to submit for the SD card or gear fit 2.......it wouldn't be fair if they didn't extend it cause a lot of people were still waiting on their pre-orders when the recall was announced
    calicocat2010 likes this.
    09-15-2016 07:18 PM
  15. sweetypie31's Avatar
    More like covering shipping lag time with something people might be more forgiving about.
    That could be true as well.
    09-15-2016 07:31 PM
  16. boufa's Avatar
    Hope some store get it before the 21st cause that's the last day to submit for the SD card or gear fit 2.......it wouldn't be fair if they didn't extend it cause a lot of people were still waiting on their pre-orders when the recall was announced
    In theory, the email said "no later" than the 21st. So I imagine shipping and movement will begin tonight.
    09-15-2016 07:32 PM
  17. calicocat2010's Avatar
    From AT&T'S website:

    What if I already exchanged my Galaxy Note7 and have a temporary device?
    AT&T will receive new Samsung Galaxy Note7 devices on or before September 21, 2016 in our retail stores. If you would like to exchange your temporary device for a new Galaxy Note7, please visit the place where you performed the exchange for your temporary device.

    Can I return my temporary device and accessories for a new Galaxy Note7?
    Yes! Your temporary device needs to be undamaged in order to return it for the new Galaxy Note7. If you purchased any accessories to protect your temporary device, like cases and screen protectors those can also be returned.

    Ugh and I just got my new Maxara 4200 mAh battery case for my Note 5 today.
    09-15-2016 09:27 PM
  18. soldier45's Avatar
    Just don't go in tomorrow as its Iphone day worldwide. I want no where near that mess.

    09-15-2016 09:39 PM
  19. Katrina White1's Avatar
    I hope the new dates are real. I have this new fancy smancy 256 gb SD card coming in the mail and no phone to put it in. Lol
    I've got this Gear Fit thingy. No point in setting it up so I haven't even taken it out the box.
    09-15-2016 09:44 PM
  20. screwhead728's Avatar
    HELP! I haven't received my SD Card yet, it was approved but no shipping information. I have the S7 Edge now (loaner), can I get the VR? I don't want to claim the VR and then Samsung doesn't send me the SD card. What should I do?
    09-15-2016 10:31 PM
  21. Strong_Genetics's Avatar
    HELP! I haven't received my SD Card yet, it was approved but no shipping information. I have the S7 Edge now (loaner), can I get the VR? I don't want to claim the VR and then Samsung doesn't send me the SD card. What should I do?
    It's two separate promotions you will be able to get both... The first promotion they put on hold during the recall and just started it back up so give it some time on the SD card...... For now I would get the VR rolling before you give the S7 back for your note 7..
    09-15-2016 10:34 PM
  22. Ktrek's Avatar
    HELP! I haven't received my SD Card yet, it was approved but no shipping information. I have the S7 Edge now (loaner), can I get the VR? I don't want to claim the VR and then Samsung doesn't send me the SD card. What should I do?
    I was approved and also did not get any shipping info but my card came today.
    09-15-2016 11:13 PM
  23. mellyf's Avatar
    I haven't received my SD card yet either. In fact, my status still says my submission is under review. I submitted it on August 21.
    09-16-2016 03:01 AM
  24. Bbarbie's Avatar
    So I spoke to att store here and she said they will come in after 21st ...hopefully she read her email wrong because that is going against what samsung announced. Plus she said small batches don't know which colors :/ ...I would keep following up with stores because I feel there is inconsistency.
    calicocat2010 likes this.
    09-16-2016 10:30 AM
  25. qnet's Avatar
    Well, AT&T has received my return. I've moved on to getting an Iphone 7 Plus and will have it monday. I may come back and purchase a Note 7 in the future when everything gets straightened out. When I do get another one, it's not going to be the an AT&T model, but a unlocked model. Good luck to all of you.
    09-16-2016 12:24 PM
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