Jona005
Well-known member
I got the same text message and read the site - but it DOES NOT address what to do if you purchased from AT&T online. The Chat Bot is swamped an getting no person answering the 800 number. I'm not going to send mine back without a replacement in hand...
I chatted with an att rep a little while ago about this. He claimed that I could just go to any att store to do the exchange. I'd like to see this spelled out in their statement though.